Liberty Mazda
Wakefield, MA
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Pushy, disorganized, liars Dealer was super pushy when I was shopping for my Mazda CX-3 and when I bought it they gave me the hard sell on the useless extra protection plans, th Dealer was super pushy when I was shopping for my Mazda CX-3 and when I bought it they gave me the hard sell on the useless extra protection plans, then tried to guilt me when I didn't buy them. Also they screwed up the wheel lock installation and I had to got back another weekend to get them installed. They offer a free service appointment to make up for it, but then reneged when I went to actually make the appointment. Terrible terrible terrible. More
Great Sales Rep! Just bought my first Mazda - a Certified Preowned 2015 CX5 Grand Touring - and this was my first visit to this dealership. Didn't know what to expect Just bought my first Mazda - a Certified Preowned 2015 CX5 Grand Touring - and this was my first visit to this dealership. Didn't know what to expect since I'd just had a bad experience at a dealership on the south shore that didn't want to make an honest deal. Not here! Robert Everett was very non-pressure and a short time after the test drive, we agreed on a fair price and a fair trade for my car. I just took delivery and he made sure everything got done as quickly as possible to limit my time at the dealership. He walked me through all the bells and whistles of my new zoom zoom and I couldn't be happier with the vehicle. Thanks Robert for a refreshing experience - it was well worth the drive to Wakefield! More
Great experience purchasing Mazda CX-5 Met with Jim at Liberty first over a month prior to actual purchase. Jim remembered me and what I was looking for. Jim was patient and understanding a Met with Jim at Liberty first over a month prior to actual purchase. Jim remembered me and what I was looking for. Jim was patient and understanding as well as very thorough. In the end, they gave us the deal we needed on our trade-in to make the purchase happen. Would definitely recommend Liberty and Mazda in general. More
2016 Mazda CX-3 GT and 2016 Mazda CX-5 T leasing experience Leased a CX-3 GT and a CX-5 Touring. Had a special family situation that was handled with graciousness and good deals! SHOUT OUT TO MIKE C. AND JONA Leased a CX-3 GT and a CX-5 Touring. Had a special family situation that was handled with graciousness and good deals! SHOUT OUT TO MIKE C. AND JONATHAN F. for your understanding and professional skills in helping us select the cars that we really needed for our family and the very fair leasing prices that went along with them. Your professionalism, comprehension of the families' situation, latitude in time frames for explaining the leasing process "ins and outs," transparency in helping us know what we were paying for, knowledge of cars, time spent with us in selecting the cars and packages, explanations of how the car ran and all the "do-dads" of the Nav system etc. etc., your follow through with the satisfaction of the cars leased...all really exemplary in terms attitude and kindness. LOVE the cars! A big "Thank You" to Patty and the telephone operators that handled so many of our calls with good humor and aplomb, and a huge thank you to anyone else on staff who helped Bob and Learra lease their cars. Thanks so much! The Hall Fam! More
Excellent Customer Service I just wanted to write a quick review of Liberty Mazda and my experience there. We had excellent and responsive service from Jim Samson, their intern I just wanted to write a quick review of Liberty Mazda and my experience there. We had excellent and responsive service from Jim Samson, their internet sales manager. We ended up leasing a different brand of vehicle, but I would not hesitate to reach out to Jim and Liberty for future car buying experience. Jim even exchanged a couple emails with me around midnight on a Saturday, you just cant find that kind of support any more. More
Terrific Overall Experience My wife and I just had the pleasure of getting our first Mazda. We are extremely happy with our red Mazda 6. Our sales rep was Jim Samson. He is both My wife and I just had the pleasure of getting our first Mazda. We are extremely happy with our red Mazda 6. Our sales rep was Jim Samson. He is both knowledgeable and helpful. We enjoyed dealing with him and the rest of the Liberty Mazda team. More
Great Experience Buying My Very First Car I just purchased my very first car at Liberty Mazda. After 4 weeks of research and test-driving at other dealerships, I decided to commit my business I just purchased my very first car at Liberty Mazda. After 4 weeks of research and test-driving at other dealerships, I decided to commit my business to Liberty because they offered the best customer service. The only reason why I gave 4 stars instead of 5 is because they did not offer to give me a ride to/from the site, which I received from other dealerships (since I didn't have a car to begin with). Outside of this, Jim Samson and Chris Gannett were great people to work with. I felt rather comfortable in a high-stress situation. More
Great experience! I had a great experience buying my first Mazda. My sales rep was Jim Samson, he was really helpful and friendly, he showed me all the ins and outs of I had a great experience buying my first Mazda. My sales rep was Jim Samson, he was really helpful and friendly, he showed me all the ins and outs of the car and went over everything in great detail. I already felt comfortable driving the car right after I left the dealership. I would recommend this dealership to others as well. More
Overall Good Sales Service I purchased my 2016 Mazda CX-5 from here. I am extremely happy with the vehicle, and the sales rep I worked with, James Samson, was great overall. He I purchased my 2016 Mazda CX-5 from here. I am extremely happy with the vehicle, and the sales rep I worked with, James Samson, was great overall. He was great about communicating with me via text and email, and even walked me through how to cancel my registration on my old vehicle. Would certainly recommend this dealership to others. More
My Mazda experience Michael Henry is our salesman and he was great. I liked that he asked me what I want to achieve and he helped me get exactly what I was looking for. T Michael Henry is our salesman and he was great. I liked that he asked me what I want to achieve and he helped me get exactly what I was looking for. The whole buying process was smooth and the car was ready to pick up the very next day! Thanks Michael Wendy H. Tam More