Liberty Mazda
Wakefield, MA
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Respectful and Curteous Had an amazing experience working with Kristen Murphy at Liberty Mazda. She is kind, courteous and above all puts the customer first mentality into pr Had an amazing experience working with Kristen Murphy at Liberty Mazda. She is kind, courteous and above all puts the customer first mentality into practice. As a buyer, you are spending $30k+ on a vehicle and are looking for the best deal you can afford. I called both Liberty and Wellesley Mazda for a quote on the CX-5 Grand Touring Reserve. Below is a great example of good and bad customer service: On receipt of the quote for a lease/finance of a Grand Touring Reserve: Me: Your lease quote is as high as an Acura RDX A-Spec, and the price difference between the two cars is ~10K, is there room for negotiation? Wellesley/Liberty: What price are you looking for? On me providing the price range am looking to pay: Wellesley Mazda: We are not giving away the car for free!! This is a new model and we cant meet your price. Liberty Mazda (Kristen): Mr. Shah, since the Grand Touring Reserve is a new model, we do not have a lot of discounts on it. However if you are interested we can go to a Grand Touring and see if we reach a deal! When we reached the location, she had the car and everything ready for a test drive. She was respectful and not rude. Kudos to the Management at Liberty Mutual. I have recommended them to my friends, definitely don't go to the snobbish and rude Wellesley Mazda. More
Excellent visit at Liberty I had the pleasure of meeting and working with Albert (Al) with the purchase of a 2016 certified pre owned Mazda CX-5. Al was professional, very intel I had the pleasure of meeting and working with Albert (Al) with the purchase of a 2016 certified pre owned Mazda CX-5. Al was professional, very intelligent, and made the process for me very easy because it was my first time buying a new car. He was also extremely friendly and funny and he knew how to keep the mood light. I highly recommend Al and his knowledge of services at Liberty Mazda!! Thank you Al!!! More
Best Used Car Buying Experience . I've purchased 4 used cars in the past. I recently purchased a 5th used Honda HRV from Liberty Mazda for my 19 y/o daughter. I had test driven th . I've purchased 4 used cars in the past. I recently purchased a 5th used Honda HRV from Liberty Mazda for my 19 y/o daughter. I had test driven this same car at 5 different Honda and Non Honda Dealerships around Maine and Mass. Julie at Liberty Mazda was the first salesperson to really listen to what my needs were and take them seriously and not try to convince me I wanted something else. She was incredibly responsive to all communication and when we went to the dealership everyone including Mike in financing went above and beyond to get us the best deal possible. I am blown away by their customer service. Best car buying experience. More
Albert Blank Leased a CX5 with Albert it was a smooth experience and straightforward . I would recommend this dealership. I am a repeat customer and have had good Leased a CX5 with Albert it was a smooth experience and straightforward . I would recommend this dealership. I am a repeat customer and have had good service. More
Great dealership, even better Salesperson Just purchased a fully loaded car through Kristen, who was great to work with. Kristen was incredibly knowledgeable and provided valuable info and fee Just purchased a fully loaded car through Kristen, who was great to work with. Kristen was incredibly knowledgeable and provided valuable info and feedback on all the cars features, what situations you would use it in, and how that would affect your drive. There was no high pressure sales pitch and a great price, which I knew because I did my homework. This is 3rd time I have leased/purchased a car through this dealership, and they have been great each time. I will definitely be recommending Kristen to others. More
Phenomenal Sales and Service I just had my Mazda CX3 serviced for the second time this week. The vehicle has been running beautifully throughout the past winter. I was able to spe I just had my Mazda CX3 serviced for the second time this week. The vehicle has been running beautifully throughout the past winter. I was able to spend time speaking with my salesman, Albert Blank. Al was happy to see me and made sure the service was was done to my satisfaction. Al and me chatted and laughed a bit. I find Albert Blank to be friendly, professional and a friend. It's nice to have that relationship with your salesman after buying a vehicle. My CX3 was serviced with a complimentary synthetic oil change, wash and vacuum- all free! I strongly suggest you go to Liberty Mazda if you're looking to purchase a superb vehicle, sales and service. Most of all, see Albert Blank-you'll feel like part of the family and Al will assure you receive the best deal possible!!! More
Great experience The process was so easy. Albert was knowledgeable and got me the deal that I wanted. Highly recommend this dealership to anyone looking for a Mazda! The process was so easy. Albert was knowledgeable and got me the deal that I wanted. Highly recommend this dealership to anyone looking for a Mazda! More
Recent Purchase I recently did business with sales person Paul Denning ,his manner was most pleasing to me. I was thoughrly informed of the car ,Mazda 3, and never fe I recently did business with sales person Paul Denning ,his manner was most pleasing to me. I was thoughrly informed of the car ,Mazda 3, and never felt pressure to make the sale. I love the car and would recommend Liberty Mazda .h More
Satisfied customer Kristen Murphy was a pleasure to work with in the purchase of my new CX-5. Low pressure and honest transparency to make this purchase a pleasant one. Kristen Murphy was a pleasure to work with in the purchase of my new CX-5. Low pressure and honest transparency to make this purchase a pleasant one. I would certainly recommend stopping into Liberty Mazda and asking for her if your in the market to purchase a great vehicle. More
Great to work with! We did our research and went to Liberty to test drive the CX-9. We loved it. Our sales person was Albert who was wonderful to work with! He fully expl We did our research and went to Liberty to test drive the CX-9. We loved it. Our sales person was Albert who was wonderful to work with! He fully explained all of the features made us very comfortable. I emailed back and forth with him and Julie Campos and we settled on a great price fairly easily. There were no games, which we were really grateful for. So we heartily endorse Liberty and if you go there, Albert Blank is the guy to see. Thanks Al! More