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Liberty Honda - Service Center

Hartford, CT

4.5
2,029 Reviews

2,029 Reviews of Liberty Honda - Service Center

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February 14, 2025

Chloe was outstanding. She helped me solve an immediate problem with little hassle and without notice. She got me in amd out of the shop quickly. More

by jpoduje1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Liberty Honda responded

It's great to hear that Chloe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

February 13, 2025

I don’t know about overall, but I know my representatives was great. He did what I asked and he didn’t pressure me to do anything else like some others do . More

by BIGBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the services to long ago .
Feb 13, 2025 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something Scott and our team can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 12, 2025

Chloe was great it was very easy to schedule my service in a timely fashion More

by Homer J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. We're glad Chloe was able to help, and we hope to see you again!

February 12, 2025

I just wanted to take a moment to thank you for the excellent service provided during my recent car visit. The entire process was incredibly smooth, and I’m very happy with the work done. Special thank More

by Mahesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Scott and our team, and we look forward to working with you again.

February 12, 2025

We had a good experience, great communication from Scott! We will be coming back for sure! More

by KIMMYCAKES80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Liberty Honda responded

Kimmy, thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2025

I have purchased the vehicles from Liberty and have been very happy with the purchase experience as well as any service issues. Thankfully because of the quality of the Honda product service expenses have b More

by Johnr_mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 12, 2025 -

Liberty Honda responded

John, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

February 09, 2025

I had a nice experience with Liberty Honda Services. My service advisor, Svetlana Reish gave me excellent suggestions which helped solve about 90% of my problem. The technician also did a great job. Hop More

by iyawdwomoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish. Five stars
Feb 09, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Svetlana was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 04, 2025

Excellent service and customer service. Very friendly atmosphere. The service rep was very helpful and experienced. More

by CARLOSD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

February 03, 2025

Great service team. My service advisor Svyeta set me up with a loaner car and communicated the service updates throughout the service. She did great. The service tech wh More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svyeta Reish
Feb 03, 2025 -

Liberty Honda responded

It's great to hear that Svyeta was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

February 02, 2025

Great place to have your fixed and it's always available when you need it More

by tanyareyes98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Tanya, and look forward to your next visit.

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