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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews
Call Service Center (860) 856-8700

1,863 Reviews of Liberty Honda - Service Center

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September 16, 2024

We have been going here for years and plan to continue. Very happy with service! More

by DEBORAH.HESS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
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Sep 16, 2024 -

Liberty Honda responded

Deborah, Thank you for your very kind review. Nelly and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

September 15, 2024

Very good timely service. Friendly staff and Cloe is the best and helpful in texts to let me know when my car is ready More

by bryan_felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Chloe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2024

I went for oil change in hatford. Staff is nice. Price is low. Clean area More

by baljit kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Liberty Honda responded

Thank you so much for your kind words, Baljit, and for taking the time to leave us this wonderful feedback!

September 14, 2024

Communicated well. Work was covered by warranty, so that was a plus. Scott was easy to work with More

by lacunae_05_hangar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 13, 2024

I take my Car there all the time and they always do a good job definitely will be going back ! More

by tiradoblanca395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda, Blanca! We appreciate your business and hope to see you again soon!

September 12, 2024

I placed my customer complaint. Still waiting on a call back. Was given two different answers from who I take to be the manager (he did not provide his name) and my sales rep Chloe. More

by Jazmineoliverwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 12, 2024

Nellie was the best to work with she helped me with pricing and also kept me on the loop for the whole time my car was at the dealer. More

by ycalcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nellie
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Sep 13, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

September 12, 2024

Scott was able to get me in for same day service which was a big help. In addition the technician finished the job quickly! More

by steveandlinda819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Liberty Honda responded

Thank you for the kind words for Scott and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 12, 2024

Liberty Honda is terrific. Great staff, knowledgeable, efficient and caring. Service staff are exceptional. They know their stuff. More

by MGARGANO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

September 12, 2024

Great customer service. Prices were slightly higher than expected. Would recommend for any local Honda vehicle owneds More

by 19benjaminsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Liberty Honda responded

Thank you, Benjamin, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

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