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This rating includes all service center reviews, with more weight given to recent reviews.
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1,713 Reviews of Liberty Honda - Service Center
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June 08, 2024
Customer Service was great, but they sold me a car that's no good! It has had issues since the 3rd day of receiving it. My sales rep was helpful when issues first arose. One of the service employees w that's no good! It has had issues since the 3rd day of receiving it. My sales rep was helpful when issues first arose. One of the service employees was extremely rude and yelling at me, despite the fact I expressed my discontentment with the vehicle without raising my voice. The manager intervened and he was good with taking care of the issue; however, once my car was with the service department I received no updates, unless I called. More
by No screen name
Verified Customer
Helpful June 07, 2024
Pleasant service department advisors an completed the job on time as explained when calling for the appointment on time as explained when calling for the appointment More
by bbachand
Employees Worked With
June 07, 2024
Made an appointment to have work done under warranty. Work was never completed/started and had to coordinate to be picked up and dropped off. Very frustrating and not a pleasant experience. Work was never completed/started and had to coordinate to be picked up and dropped off. Very frustrating and not a pleasant experience. More
by BZ
Employees Worked With
Brenda
June 06, 2024
Both Scott and the technician who worked on the car were professional and thorough. Will keep coming back here because of people like them. professional and thorough. Will keep coming back here because of people like them. More
by HENRYBARBOZA
Employees Worked With
June 06, 2024
I Had a really great experience with Honda liberty . Very great customer service. Communication was great as well . Very great customer service. Communication was great as well . More
by Nicole_allen626
Employees Worked With
June 06, 2024
Courteous, clean, professional, friendly. Appointments are made easy online, communication is maintained. Service is completed and no discrepancies are noted. Appointments are made easy online, communication is maintained. Service is completed and no discrepancies are noted. More
by Luis Goitia
June 05, 2024
Service was very good in an out very quick. Battery replacement, oil change, I'm happy. Battery replacement, oil change, I'm happy. More
by CDALEY_OMAR
June 02, 2024
Exceptional service from start to finish! From the moment I stepped into the dealership until driving away in my Pilot, every interaction was professional, courteous, and efficient. Kudos to From the moment I stepped into the dealership until driving away in my Pilot, every interaction was professional, courteous, and efficient. Kudos to the Chloe & Scot for their dedication to customer satisfaction! More
by grisselleh21
June 01, 2024
I dropped off my car on a Sunday night for a Monday morning appointment. Dealership “didn’t get” to my car on Monday and promised a call the following day. I heard nothing for 5 days. I called several morning appointment. Dealership “didn’t get” to my car on Monday and promised a call the following day. I heard nothing for 5 days. I called several times over the following days and received no return call. I only got my car back, finally, on Saturday after calling and insisting someone speak to me immediately. I was promised an update that day and didn’t receive a call until 15 minutes before service closed for the day, giving me no time to get to the dealership in time to pick up my car before the department closed for a holiday weekend. More
by Katherine
Employees Worked With
May 29, 2024
The service is fast and efficient. Employees are all very nice and keep me informed of progress. Employees are all very nice and keep me informed of progress. More
by therunnyb
Employees Worked With
