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Liberty Honda - Service Center

Hartford, CT

4.5
1,984 Reviews

1,984 Reviews of Liberty Honda - Service Center

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January 10, 2025

Scott was great, he helped me out a lot. He went above and beyond for me More

by tentealex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

January 10, 2025

I always go away happy with the job they do no complaints always a great job More

by DENNIS C Mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Liberty Honda responded

Thank you, Dennis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

January 10, 2025

Service rep was very helpful and friendly. Fast service. Facility was clean and waiting room good More

by JAN200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

January 09, 2025

Chloe got me in for an appointment quickly. She kept me updated on the progress of my vehicles repair. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Liberty Honda responded

Thanks, Cheryl, for sharing your thoughts about your experience with Chloe here at Liberty Honda. We appreciate your business and hope to see you again soon!

January 09, 2025

Chloe is great! She is efficient, knowledgeable and kind. She makes my service experience wonderful every time. Give that girl a raise. More

by Ladyj0379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Chloe here at Liberty Honda. We appreciate your business and hope to see you again soon!

January 09, 2025

Excellent service, friendly staff. Kept me informed of the work performed and explained the work clearly More

by DAVIDMILARDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
Jan 10, 2025 -

Liberty Honda responded

David, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 07, 2025

Very organized, friendly, kept informed and got the job done timely. Liked how they shared a video of what was done. Very pleased with appointment. More

by sharon.winch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sharon, please let us know.

January 06, 2025

Thanks to Scott for making the calls and everything possible , si the easy care plan to cover my engine. More

by CUEVAS4547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 04, 2025

Very professional. Took accountability and ownership. Explained in simple way to resolve my concerns. Did not over service and did not recommend unnecessary repairs fo More

by Desai.ashish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naly
Jan 05, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business, Desai, and hope to see you again soon!

January 04, 2025

The service consultant was courteous and knowledgeable . Good service . No car wash was performed because machine was out of order. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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