Liberty Honda - Service Center

Brought my car in for regular service and a little over a day it died no resolution for this after having my car towed back to Honda day it died no resolution for this after having my car towed back to Honda More

An efficient work. I got what I needed. That’s all I have to say. I got what I needed. That’s all I have to say. More

Always great service. There were no issues and all the staff was very friendly, especially Scott. There were no issues and all the staff was very friendly, especially Scott. More

My car was brought to this shop for back end damage. I was provided a completion date that was not accurate. My car was supposed to be fixed within a 3 week time frame which quickly turned to over a mon I was provided a completion date that was not accurate. My car was supposed to be fixed within a 3 week time frame which quickly turned to over a month. There was no explanation for the delay and they did not want to pay for a rental extension. Upon picking up my vehicle, the paint was chipping off the part that was “fixed”. In addition, while doing an inspection of my car before leaving, I noticed my front light was hanging off my car. When I asked how that happened they claimed to have no idea and that possibly one of the workers pants may have gotten caught on it and broke it off and that they didn’t say anything. When I told them this needed to be fixed because that part was NOT damaged to begin with they ordered the part to fix it as a “courtesy” which in turn meant I had to wait for the part to come in to be fixed. When I did go in to have the part fixed I was told a “story” about how they remembered how it happened, and that the part that was broken was actually because they were working one someone else’s car who needed that part right away, so they took my light off of my car to put on the other persons and put the broken one on mine and “forgot” to order the new part to put back on my car. This is EXTREMELY unprofessional, and makes me second guess how many other parts they took off of my car that were ORIGINAL to my vehicle. More

I had to have two recalls repaired and unfortunately, only one had parts available but the dealership wasn’t at fault for that. The employees were all super friendly, the waiting area was spacious, clean only one had parts available but the dealership wasn’t at fault for that. The employees were all super friendly, the waiting area was spacious, clean and comfortable. I made myself a free cup of coffee, sat in one of their comfortable chairs and read until the repair was complete. Easy peasy! More

I can say a lot about this young Lady she got good customer service she’s on top of everything even when things don’t go right So I give her a 10 out of 10 customer service she’s on top of everything even when things don’t go right So I give her a 10 out of 10 More

I’ve always had wonderful service at Liberty Honda. I am on my sixth leased vehicle from them. My favorite is the complementary car washes! I am on my sixth leased vehicle from them. My favorite is the complementary car washes! More

The price quote I received for replacement parts was outrageous. $150 to replace cabin and engine air filters is six time more than if I bought them aftermarket on Amazon. You need to do a better job at outrageous. $150 to replace cabin and engine air filters is six time more than if I bought them aftermarket on Amazon. You need to do a better job at sourcing cheaper parts for older vehicles. My car is over ten years old. I don’t have a warranty to void by not using genuine Honda parts. It’s time to get realistic and stop with the significant price markups. More

Always prepared when I have an appointment and my car is always on time. Great customer service. always on time. Great customer service. More

Loved the professional service showed me alot of respect I would prefer coming back next time I would prefer coming back next time More