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Liberty Honda - Service Center

Hartford, CT

4.5
1,867 Reviews

1,867 Reviews of Liberty Honda - Service Center

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September 16, 2023

Everyone was warm and friendly from the time I entered until the jobs was complete. More

by PSMARQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Viera
Sep 17, 2023 -

Liberty Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

September 15, 2023

Best experience ever. They greet you reviews what is to be performed and great waiting area More

by Scott Beisiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Liberty Honda responded

Thank you, Scott! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

September 15, 2023

I received a letter for the Ridgeline RVC recall the vehicle was already inspected and the RVC is working. I called for an appointment and the service advisor, Ashley has not gotten back about doing the More

by ALNOSENZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Viera
Sep 20, 2023 -

Liberty Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

September 15, 2023

Awesome service, but need to be careful with the cars because my car Acura 2015 enter without problems and when they finish gave me the car with a screw in the tire, i have to fixed real quick,, I'm my o More

by masely27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Sep 17, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service but apologize for your tire issue. If there is anything we can assist you with in the future, please let us know.

Sep 17, 2023 -

masely27 responded

Thank you,,

September 15, 2023

Chloe did an excellent job taking care of our two cars during our back to back services. She was very informative. She explained the services in a comprehensive manner. More

by Owl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

September 14, 2023

Chloe is an experienced and knowledgeable service technician. Chloe always professionally excels at each of my service visits. She’s the best. Chloe and Liberty Honda #1. More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chloe delivered such a great experience!

September 14, 2023

Always have had great service at Liberty Honda dealer. This time the items & time quoted were greater so they gave me a loaner. More

by SUSAN112MARO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Viera.
Sep 15, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Susan, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 14, 2023

I had a quick and efficient experience having my car serviced. I also appreciated the positive customer support throughout. It was an easy process and my car was returned to me in under 6 hours from dro More

by KCFREDERICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 15, 2023 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

September 14, 2023

For the first time ever I had to have repairs done to a vehicle as a result of two incidents with my car that were outside my control, so I was nervous. Everyone that I interacted with at the collision cen More

by qduffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I apologize I do not remember the names of the people who helped me! I’m so embarrassed and sorry!
Sep 15, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

September 14, 2023

Friendly and courteous service rep. Service completed timely and car clean. Easy to make the appointment More

by BJMARQUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Feliciano
Sep 15, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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