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Liberty Honda - Service Center

Hartford, CT

4.5
1,867 Reviews
Call Service Center (860) 856-8700

1,867 Reviews of Liberty Honda - Service Center

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October 05, 2023

I've been to Liberty Honda several times for needed repairs and upkeep, Chloe 's professionalism, and communication about the procedures is exemplary.Great work. More

by rjgagnon802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Liberty Honda responded

It's great to hear that Chloe was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

October 03, 2023

Chloe is great and ensures the van gets what it needs and Explains everything. Liberty is clean shop and space. They are accommodating with my schedule and let me know how long it will take and complete th More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience, Scott! We sincerely value your business and look forward to your next visit.

October 03, 2023

As usual Liberty Honda is very professional and always helpful. They a have great staff. More

by LADY1084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Report | Print
Oct 04, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

October 03, 2023

My needs were met efficiently and effectively in a professional and friendly manner. Excellent care. More

by malazelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Report | Print
Oct 04, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 03, 2023

Chloe, Kept me informed of the car progress and understood my concern. Thank you William More

by WLLMMOR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2023 -

Liberty Honda responded

Thank you for your kind review, William! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

October 02, 2023

Jonathan was the most helpful. The service was extremely quick and I had a number of service work done. More

by LASHONDE.BEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Oct 02, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Jonathan was able to help, and we hope to see you again!

October 02, 2023

It was fast and excellent job so I appreciate it to the next one appointment I’m satisfied More

by NITSONsilvaTORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2023

I’ve been a loyal customer and trust the dealership to provide excellent customer service More

by MARIANNESMITH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley in service
Report | Print
Oct 03, 2023 -

Liberty Honda responded

Thank you for the kind words for our team, Marianne! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 01, 2023

Scot is very good service advisor with lot patience with fixing the issue and process. More

by nagendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 01, 2023

Scott was upfront and honest about the process. He made every effort to accommodate my schedule and get the work done in a timely manner. He presented me with several options for the work. He recom More

by TANIA.GRANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Scott delivered such a great experience!

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