Liberty Honda - Service Center

I was there for an oil change, johnatan suggested antifreez cooling fluid change up, after long wait, we took car home, to find out a winshield conteainer loose. And leaking of fluid, car showed wate antifreez cooling fluid change up, after long wait, we took car home, to find out a winshield conteainer loose. And leaking of fluid, car showed water fluid low, we fill it up, then all liquid drain on my driveway, back to Liberty Honda, to replace broken container diagnosis, oh, they didn't have the part so was order, to notify me when arrived, 3+ weeks no news, call Johnstan and said part has not arrive yet. So contacted a Honda Supervisor who find out casualty part arrive just then, gave me an appointment for next day, went to Lberty Honda and Jonathan said no time to do it to busy schedule, to do it on Friday October 13, at 9.00 am because Friday wasn't a busy day, ok I arrive that day early at 8am to find out I had not an appointment fortunately the new lady advisor check with her boses and they started the job I had to leave car cause it will take long again they didn't have the other parts needed so have to go back on Saturday and job was finaly completed. We had to rent a car No car was offered by Jonathan to get me a ride or car i only have one car the Honda pilot beign fixed. I'm very very very disappointed with Liberty Honda Hartford, will have to find another reliable dealer. Jonathan advise was the worst ever. More

Theres needs to be more discounts for car services. Inflation is leaving a lot of customers in debt where they can’t afford to buy food. Inflation is leaving a lot of customers in debt where they can’t afford to buy food. More

Thank you for accurate effective service. The team was very professional and polite during my visit. The team was very professional and polite during my visit. More

Every one should be on same page picking up car was easy customer service nice customer service nice More

It was good. I don't know what else to say. It was a normal by appointment experience. I don't know what else to say. It was a normal by appointment experience. More

Courtesy service, easy to get appointments and service staff highlights any upcoming issues/concerns and helps prioritize what needs fixing . staff highlights any upcoming issues/concerns and helps prioritize what needs fixing . More

Very good professional. Work was performed satisfactorily. Staff was very courteous. Would recommend Liberty Honda Work was performed satisfactorily. Staff was very courteous. Would recommend Liberty Honda More

Everything was great! Thank you so much. I appreciate what you are doing every day😊 Thank you so much. I appreciate what you are doing every day😊 More

I love using this service center. They always have a lot of appointment options, transportation, if I need it back to work, and they work quickly. They always have a lot of appointment options, transportation, if I need it back to work, and they work quickly. More

Chloe is an outstanding service advisor. She always goes out of her way to make me feel like an important customer, even when just doing an oil change. She’s my go to for anything service r She always goes out of her way to make me feel like an important customer, even when just doing an oil change. She’s my go to for anything service related on my vehicle. Great work Chloe! More