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Liberty Honda - Service Center

Hartford, CT

4.5
1,984 Reviews

1,984 Reviews of Liberty Honda - Service Center

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January 16, 2025

Came in for a service: oil change, tire rotation, fluid top off. And everything went rapidly, and problem free. Great Job Liberty Honda and Service Manager Chloe! More

by honda guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

January 15, 2025

All device was taken care of in a timely manner. My mileage was such that another visit would have been required shortly but we did the work with this visit. This saved me from returning for another More

by EllwoodJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 14, 2025

I had a great experience and everyone was very helpful and efficient. Easy in and out More

by SMILEMORE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
Jan 14, 2025 -

Liberty Honda responded

We are very happy to hear Svetlana and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2025

Liberty Honda service continues to be consistently great. Chloe is great to work with from the time I pull in the door, explaining the services and checking me out the door. I was impressed to receive a te More

by srmillerct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Liberty Honda responded

Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

January 14, 2025

Great service. They serviced the car timely and kept me updated on the progress of the servicing. More

by happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

January 13, 2025

Very professional and we’re very punctual. They should ask if this was your first time in their service department. As a first time visitor I didn’t know their protocol. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Liberty Honda responded

Jake, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 13, 2025

Scott was very helpful and was thrall on everything my car needed. He also advised me what i need to do within a few months. His communication skills were great. Thank you More

by Cathy Whitehouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Liberty Honda responded

Hi Cathy: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2025

Outstanding service from Nelly - very prompt and efficient. Fixed leaking a/c condenser on short notice More

by FL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelly Justiniano
Jan 12, 2025 -

Liberty Honda responded

Thank you for your kind words for Nelly and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 12, 2025

The dealership prices are high, but I bring my Honda Pilot to Liberty with the bigger issues that a local mechanic may not have the expertise on. I have been pleased with the service. More

by DANANDLORI539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Liberty Honda responded

Thanks, Dan and Lori, for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 12, 2025

Was very pleased with the general manager Mike Plummer at Liberty Honda. He stepped in and did the right thing by me to finish the deal and make me feel much better about the deal I got. More

by DKOPPER
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Mike here at Liberty Honda. We appreciate your business and hope to see you again soon!

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