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Liberty Honda - Service Center

Hartford, CT

4.5
1,867 Reviews
Call Service Center (860) 856-8700

1,867 Reviews of Liberty Honda - Service Center

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October 27, 2023

I depend on Liberty Honda to help me take good care of my car and I am confidence they do this. Somewhat surprising, I found their pricing for the tires I replaced to be competitive compared to volume tire s More

by MDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 27, 2023

Chloe is fantastic, efficient communication, and very clear in explanations. Thank you for always taking good care of me and my car, Chloe! More

by Kopuza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

October 27, 2023

Cloe was nice, helpful, and patient. She clearly explained the problems with the car and the cost. More

by NGOCXPHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath
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Oct 29, 2023 -

Liberty Honda responded

Thank you for your review and kind words for Chloe! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

October 27, 2023

It was my first time with these guys and I must say they did an amazing job on my car thanks again More

by brown.ursula453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2023 -

Liberty Honda responded

It has been a pleasure serving you, Ursula. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

October 27, 2023

Friendly, knowledgeable, accommodating staff, Liberty Honda and the service department are fantastic! Would recommend to any Honda owner. More

by frenchjamie73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nieves
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Oct 29, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2023

It is always a pleasure to bring my vehicle for service to thi Honda dealer, they are very responsible and very knowledgeable. More

by Shaina Sabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2023

They unhooked my childs car seat, and never put it back properly, just left it all tilted and thrown. They also stated the car was washed, it did not looked washed at all. More

by morena.cahtarevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 26, 2023 -

morena.cahtarevic responded

N/A

Oct 27, 2023 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to us at your convenience. Thank you for your time.

October 25, 2023

The Rolls Royce of Customer Service. Love Chloe and Mike always being available to help. More

by DAVISTEAM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Chloe and Mike, and for taking the time to leave us this wonderful feedback!

October 24, 2023

Great job on my ten year old car! Gotta love Hondas!!! Next year a new one! More

by DonnaStefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Roath
Report | Print
Oct 24, 2023 -

Liberty Honda responded

Thank you, Donna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

October 24, 2023

Liberty Honda is very trustworthy and provide awesome service. I would recommend anyone to get there motor car repairs done at Liberty Honda. More

by nigelfurze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Liberty Honda responded

Nigel, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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