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Liberty Honda - Service Center

Hartford, CT

4.5
1,865 Reviews

1,865 Reviews of Liberty Honda - Service Center

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November 20, 2023

Great service Very good service and Chloe is a fabulous service adviser Thanks for everything More

by SDBREYNOLDS
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Nov 20, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

November 20, 2023

I appreciate Chloe’s customer service and feel confident my car is safe for me to drive. More

by NANCYJCBS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Liberty Honda responded

nancy, Thank you for taking the time to share your feedback with us. Chloe and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 19, 2023

This is our 2nd Honda with Liberty! Great dealership and wonderful service dept! Chloe is knowledgeable, helpful and accommodating! Highly recommend! 👍🏻 More

by jlferr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 18, 2023

Very knowledgeable and professional. . I only take my car to Liberty because it is guaranteed that the service is exceptional., and my car will be serviced well. More

by BIZTEECHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 18, 2023

The front tyres replacement was satisfactory. Its good to see new service consultants who assist my.needs and ensure very good repairs by technicians. Between 2018 and 2021 bad service. Now even More

by Althea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Althea, please let us know.

November 16, 2023

Chloe is amazing. She always takes the time to explain what needs to be serviced and she always does it a genuine smile. If the cost is higher than expected she let's More

by grisselleh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Liberty Honda responded

We are very happy to hear that Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2023

The service department responds quickly and with expertise to problems brought to their attention. Routine appointments are given in a short window. Choke was helpful, friendly while remaining profe More

by LWKoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 16, 2023

I always have my car serviced at Liberty Honda, they treat me respectfully and fairly. This is my 3rd Honda, and when this gem wears out, I will be going to Liberty Honda for my next one. Thank you to t More

by ANDREWSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Roath, Kimberly Feliciano
Nov 16, 2023 -

Liberty Honda responded

Andrew, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

November 16, 2023

Good and efficient customer service even with staffing shortages. We've always been very happy with the outcome. More

by KVNGOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 16, 2023

Chloe is the only person that cares and it’s consistent in customer service. She is interested in the customer walking away satisfy them app. More

by richardtoney
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Liberty Honda responded

Providing a positive experience is our top priority, so while we're glad to hear that Chloe provided you with quality customer service, we're disappointed to hear that we fell short overall. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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