1,865 Reviews of Liberty Honda - Service Center
Not responsible for the promise they make at the time of purchase. They gave me warranty and when it’s time for me to get service they have more than thousand unreasonable way to deny. Complaining process w purchase. They gave me warranty and when it’s time for me to get service they have more than thousand unreasonable way to deny. Complaining process will stop with I don’t know we can’t do that. More
Had wonderful experience with regular service, oil change and repair of door knob. Very prompt communication, on time repairs. and repair of door knob. Very prompt communication, on time repairs. More
Great service! It’s wonderful to be able to rely on you car being cared for by professionals. It’s wonderful to be able to rely on you car being cared for by professionals. More
I regularly use Liberty Honda Service Center in Hartford to service my 2014 Honda Civic. The staff is personable, upbeat and professional. The service is timely and affordable. The facility pays attentio to service my 2014 Honda Civic. The staff is personable, upbeat and professional. The service is timely and affordable. The facility pays attention to detail, including ensuring the car owners have a personable experience while waiting for their vehicle to be serviced. My car was given a free car wash to boot! Chloe, Leslie and staff welcome the customers with a smile! I highly recommend Liberty Honda of Hartford. -Paul D., West Hartford, CT More
Professional, excellent, timely service Chloe Truglio was friendly and kept me up to date on the status of my car service friendly and kept me up to date on the status of my car service More
The service was good because I like how my car is running again, but Scott needs to learn better customer service skills. I had to call him three time and finally had to ask to speak to a manager in order to again, but Scott needs to learn better customer service skills. I had to call him three time and finally had to ask to speak to a manager in order to get him to respond. I had a busy day and needed to coordinate my day according to when I was getting my carn so I wanted to get a status. Once he called he was full of excuses speaking over me when I asked for a status. I understand being under preasure, I work in a high stress environment, but the customers are number one priority. Without them a businesses fall. He needs to be taught that lesson. More
Good customer service experience work was done on time. Agent explained details about up coming service. Agent explained details about up coming service. More