Back

Liberty Honda - Service Center

Hartford, CT

4.5
1,865 Reviews

1,865 Reviews of Liberty Honda - Service Center

Sort by
November 29, 2023

Chloe was a terrific agent and all was good getting car serviced for winter so I am good until spring More

by SUZIB123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

Thank you so much for your kind words for Chloe, and for taking the time to leave us this wonderful feedback!

November 27, 2023

The service from this dealership is horrible. I went in for cabin leak the had me replace the windshield which did nothing. When I bought it back they "tested for the leak" and were rude and unhe More

by jegli5826
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
James Lanzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 27, 2023

I was impressed with Liberty Honda's staff when I was shopping for a car for my wife which was a new 2006 Honda civic and I asked the salesman at the time what if I buy a 2006 Honda pilot as well was giv More

by mowchan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

Congratulations on your new vehicle and thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 27, 2023

On time and very professional. They were very professional and careful. On time either repairs. More

by SAMIRMUSTAFIC14
Recommend Dealer
Yes
Nov 28, 2023 -

Liberty Honda responded

Samir, Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

November 26, 2023

All of my interactions have been great. Scott was great to work with. I would recommend them. More

by Civic 2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

November 26, 2023

People are very nice and friendly. They all respondes to all my quations. Great service More

by pedroterrones.pt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

Thank you, Pedro, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 26, 2023

Prompt and well organized service and sales. Friendly staff always meets you with a smile. Been going there for 20 years and was never disappointed. More

by Zaj_263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Reyes, Colin Mckeever, Kayloni Gaetan
Nov 27, 2023 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

November 25, 2023

Scott was very helpful & explained everything that needed to be done. He was very engaging & easy to talk to. We struck up a conversation about The Hole in the Wall Gang Camp after Scott noticed my bumper st More

by KTP510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Liberty Honda responded

We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2023

I had a wonderful experience purchasing my Pilot 2 years ago. Service and sales are a pleasure to deal with. They have made purchasing and caring for my car a wonderful experience. I highly recommend Liber More

by jennspirito76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Udi
Nov 28, 2023 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business, Jenn, and hope to see you again soon!

November 25, 2023

Mr Brewer was very helpful thru my visit to the dealership. He was thoughtful in dealing with the one day delay of my vehicle been service. I am very happy with the work and my experience. More

by albert847.as
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Nov 27, 2023 -

Liberty Honda responded

Thank you, Albert, for your business and this review. We're happy to hear that Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
42
...