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Liberty Honda - Service Center

Hartford, CT

4.5
1,865 Reviews

1,865 Reviews of Liberty Honda - Service Center

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December 05, 2023

Fast, efficient, professional, and reliable. They were very fast with all the repairs that my car needed. More

by PAT.HADAM
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Dec 05, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us, Pat. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 05, 2023

Service was great it was quick and she was very very polite and professional Excellent More

by hanif.jackson
Recommend Dealer
Yes
Employees Worked With
Don't remember but she was excellent
Dec 05, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 05, 2023

Very good experience! Have leased or purchased and serviced our last 3 vehicles from Liberty More

by SANSULAK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

December 04, 2023

Always fair ans take care of us Listen to the customer and always try to resolve the situation More

by BREAKCLAYS
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Dec 05, 2023 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 03, 2023

Customer service was good,car was fixed within the schedule time. Customer service was good my car was fixed within the schedule time for pick up,I got no complaints More

by Demarwilliams444
Recommend Dealer
Yes
Dec 04, 2023 -

Liberty Honda responded

Thanks, Demar, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

December 02, 2023

Good job overall. Please remember to reset the customers TPS and oil monitors. Just a little annoying to have to figure it out yourself. More

by SJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 30, 2023

Chloe is great. She is exceptional at her job and she always provides valuable advice all the time. My Hondas are all serviced at Liberty Honda even though I live ju More

by Firoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

We are very happy to hear that Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 29, 2023

Scott was very professional and knowledgeable about my leased Civic. I feel like I've been treated very well in all my experiences at Liberty Honda. More

by JOSEPHPQUINN
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Nov 29, 2023 -

Liberty Honda responded

Thank you, Joseph, for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

November 29, 2023

Chloe was a lifesaver and extremely responsive in a difficult situation for me - she was able to source the needed parts in one day to enable me to make the drive from CT to my home in NJ. More

by GPALLIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

We are very happy to hear that Chloe provided you with such a positive experience. Thank you for taking the time to share your feedback!

November 29, 2023

Getting an appointment is pretty easy. Other dealerships sometimes make you wait months. They keep you abreast when servicing your vehicle and the staff is very professional. More

by maggied3boys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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