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Liberty Honda - Service Center

Hartford, CT

4.5
1,865 Reviews
Call Service Center (860) 856-8700

1,865 Reviews of Liberty Honda - Service Center

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January 03, 2024

The communication was great. They kept me well informed while the part was back ordered. More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Liberty Honda responded

Thanks, Marilyn, for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

December 30, 2023

prompt, knowledgeable and courteous staff, service is efficient and within cost estimate and waiting room clean and friendly. More

by PPIRROTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 01, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

December 26, 2023

She was very helpful. Clearly explained what needed to be done, complete with cost estimates. The service was quick and very professional. More

by tccurtis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

December 26, 2023

The dealership is clean and the staff is always friendly. I will be returning to the dealership for future appointments. More

by DAWNCHANDLER67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Liberty Honda responded

Thank you for your very kind review, Dawn. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

December 23, 2023

Amazing service. Everything was clean and neat, and everyone was friendly and very knowledgeable. Would recommend!! More

by B_A_O_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

December 23, 2023

Service coordinator was personable and efficient, listened to my requests and got me in and out quickly More

by JBMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 26, 2023 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

December 22, 2023

Chloe has always provided fantastic customer service! She really listens to our concerns and is transparent in presenting options and helping us decide when to schedule which service. She even arranged f More

by PJMADOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe and the team were able to help, and we hope to see you again!

December 22, 2023

All ways great , fast friendly service , service staff is alway great 100% recommend Service all my cars here More

by leoM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 26, 2023 -

Liberty Honda responded

Thank you, Leo! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

December 07, 2023

Very efficient. Listen to concerns good service. Nice place to site and polite thank you More

by ONEILL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2023 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 06, 2023

Very profesional and fast. Great team Very profesional and fast. Great team the repair was done very well More

by fmph316
Recommend Dealer
Yes
Report | Print
Dec 06, 2023 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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