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Liberty Honda - Service Center

Hartford, CT

4.6
1,727 Reviews
Call Service Center (860) 856-8700

1,727 Reviews of Liberty Honda - Service Center

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May 25, 2024

We have been a loyal customers for 2 years now and the service is awesome as always. More

by VITAKOT9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 25, 2024

They never found the problem so fixed it my self they took the crv out three times and never fount out wht was the problem More

by carlosamoreno85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lanzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, Carlos, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
May 24, 2024

Great service really great the best excellent reviews great service great service great service great service More

by Jarrod cansda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

Helpful
May 24, 2024

I really appreciated the shuttle service. I really appreciated all the text communication and the clear communication about pricing and my shuttle pick up. More

by PEHEALTHBON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

Helpful
May 23, 2024

Good deals knowledgeable and friendly people thank you for everything I love this place will definitely go back again More

by Ramzanm977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 23, 2024

I have always received very courteous and professional service. The waiting time is not too bad and the amenities help bare with the wait. More

by Jose.negron2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Liberty Honda responded

Thank you, Jose, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 22, 2024

The customer service was outstanding, Thank you . The advisor was very helpful.snd he addressed point check in my car , my car is very happy More

by VALERIEM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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May 28, 2024 -

Liberty Honda responded

Valerie, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

Helpful
May 22, 2024

I’m very pleased with this dealership. Professional people, friendly, right on time, good quality cars, You can tell how many cars I got from this dealership in years. More

by PNETI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 22, 2024

I thought it was little expensive, l now have put more into this car probably could have purchased a newer model More

by ADDYOLVERA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svyeta Reish
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May 28, 2024 -

Liberty Honda responded

Thank you for your review. We strive to ensure that all of our customers leave happy, and we are disappointed that your experience has not measured up to your liking. We will happily respond if you want to call us to discuss this.

Helpful
May 22, 2024

Liberty Honda provides great customer service. All personnel are helpful and easy to work with. More

by CindyK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Liberty Honda responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda; we look forward to having you as one of our valued customers for many more years!

Helpful
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