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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews
Call Service Center (860) 856-8700

1,863 Reviews of Liberty Honda - Service Center

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October 15, 2024

Lately my experience has not been great with the dealership. It seems like they are bent on creating a heavy bill for things and not understanding what needs to be done to fix a reported problem. More

by RAJESHSINGH
Recommend Dealer
No
Employees Worked With
Beenda
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Oct 19, 2024 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 12, 2024

Thank you Liberty Honda for taking care of my issue that my CR-V had. My over experience was awsome More

by REMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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Oct 13, 2024 -

Liberty Honda responded

Thank you so much, Remy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 11, 2024

Always great service! I have had two cars from this dealer and have been very pleased! More

by jlferr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 11, 2024

Scott clearly explained what needed service. The service was done on time and well done. I also appreciate the shuttle service. The driver was courteous and on time. I look forward to future More

by Jumpman2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Liberty Honda responded

We are very happy to hear that Scott and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2024

Scott was fantastic to work with Got me early and I’m happy to my CR-V going with 320,000 miles on it Will return More

by bergetim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Liberty Honda responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

October 07, 2024

Work was done to my satisfaction. Pricing for work and parts was excessively HIGH. Happy defective parts were identified. More

by orenkugler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Liberty Honda responded

Oren, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 06, 2024

Good service, friendly service advisors. Will come back for future service appointments with my car. More

by AWL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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Oct 07, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 05, 2024

Chloe always goes above and beyond. She is an amazing service tech and I don’t know what I’d do with out her! The mechanics are the best and always take the best car of my car. Love Li More

by jgos78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 03, 2024

Very friendly and were prompt with service. Scott was able to arrange service on the same day I called. More

by Bill.eck325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mckeever
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Oct 04, 2024 -

Liberty Honda responded

Bill, Thanks for sharing about your experience with Liberty Honda. Scott and our service team appreciate your business and hope to see you again soon!

October 03, 2024

Chloe always takes good care of my wife, the 2016 pilot. She is respects our wallet while still keeping us on schedule with maintenance. More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Liberty Honda responded

Sam, We are very happy to hear Chloe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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