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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews
Call Service Center (860) 856-8700

1,863 Reviews of Liberty Honda - Service Center

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January 24, 2024

Great experience with wonderful staff No Problems understanding the recommended service. I will continue to use Liberty Honda. More

by VINWMIRAGLIA
Recommend Dealer
Yes
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Jan 25, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

January 19, 2024

My tire was not fixed my light is still on And i bought 2 new tire from there that same day More

by mnpino16
Recommend Dealer
No
Employees Worked With
Idj
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Jan 24, 2024 -

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 18, 2024

Courteous and friendly Despite not having appointment I was served without any problem Work was explained in details More

by lkolodziejczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your service experience with Liberty Honda. Scott and our team appreciate your business and hope to see you again soon!

January 18, 2024

Chloe was attentive by keeping me posted on the repairs, and she made sure to secure transportation for me through that time by way of a loner car. Also, the quality repairs by technician Carlos is evident More

by Elle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chloe and the team met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

January 18, 2024

The guy was nice explain what they were going to do I waited until it was done. More

by Jessielaruby
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Jan 19, 2024 -

Liberty Honda responded

Jessie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 18, 2024

I was pleased with the service provided The work was done professionally and I was informed about the progress. More

by BERNARDLUNGAHO
Recommend Dealer
Yes
Employees Worked With
SVETLANA REICH
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Jan 19, 2024 -

Liberty Honda responded

Bernando, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Svetlana and our team met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 18, 2024

Great service rep. Easy to talk to. One day service for a big brake job!! Thank you! More

by JDREID65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

Great service. Thank you for your help with my car recall. You folks were great More

by teamjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember aorry
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Jan 18, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 17, 2024

The service was great and people were very helpful. I appreciate the help and left happy. More

by MATTHEW.KILDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Liberty Honda responded

Matthew, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come!

January 17, 2024

The staff is knowledgeable, respectful, efficient friendly and always ready to answer questions. The Service dept and Repair Center do excellent work More

by Slmbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Liberty Honda responded

It's great to hear that Scott was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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