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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews
Call Service Center (860) 856-8700

1,863 Reviews of Liberty Honda - Service Center

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January 28, 2024

Excellent Very good device . . always get things done well ... have brought my car there for years More

by lobonick
Recommend Dealer
Yes
Employees Worked With
Can't remember .. but excellent service as always
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Jan 29, 2024 -

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 27, 2024

Chris was friendly and courteous and he kept me well informed about what was happening with my car. Service was fast and I assume good. I am very happy with my experience with Liberty's service departme More

by Linda S.
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 27, 2024 -

Liberty Honda responded

Thanks, Linda, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 27, 2024

He was great He was very thorough and did a great job with my car and giving me all the info about it. More

by clarkcat26
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 27, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 27, 2024

Ya NEVER fix the Problem in my Car, the ALARM still goes on crazy n Am fed up with this SITUATION..... More

by rs.cordova
Recommend Dealer
No
Employees Worked With
I still have this freaky problem with my 2021 Passport, Ya have NOT fix the problem in my car, n Am NOT Happy!!!!!! Very unprofessional.....
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Jan 29, 2024 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jan 29, 2024 -

rs.cordova responded

Yes, please fo Call Me cuz Am TIRED hearing my Car ALARM go crazy at anytime

January 25, 2024

The experience was great. They did the work I wanted. They checked out a problem another dealership said was happening and told me there wasn't a problem. And they checked car More

by Shimchick
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
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Jan 25, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 24, 2024

Staff ignored me when I drove to the service entrance and I waited 10 to 15 minutes before they moved the cars inside to make room for me. Poor customer service which NEVER happens at Hoffman Honda!! More

by RITS5515B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Liberty Honda responded

Thank you! Chloe and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 24, 2024

While not sure how my prev car went kaput, I am happy with my new one. More

by tprsn50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert the product specialist, Daniel Santamaria, Semir Osmanovic
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Jan 25, 2024 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 24, 2024

I was driving far from home with my family and dogs on a cold, snowy day when my check engine light started flashing. I stopped in at Liberty Honda and they told me to bring the car inside, they would look More

by APARTMENTJAY
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
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Jan 25, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

January 24, 2024

Provided good information and completed work within promised time. Less is more - isn't it? More

by HappyHondaOwner
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 25, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Chris and our team and don't hesitate to let us know if we can be of further assistance.

January 24, 2024

Svetlana was very welcoming and provided all the information I needed to purchase tires. She kept me informed of the progress. Great job!!!! More

by REBELMONT1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
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Jan 25, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Svetlana met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

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