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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews

1,863 Reviews of Liberty Honda - Service Center

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February 01, 2024

Everything went smoothly. Service person explained what was recommended, unlike usual, and she explained what should be done next visit. More

by SCOTTAPPLEBAUM
Recommend Dealer
Yes
Feb 02, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

January 31, 2024

I went in for an oil change. I was recommended a bunch of services including a tire rotation and alignment (I just got new tires maybe 2-3 weeks ago & don't drive far). I was sho More

by SHANICE1317
Recommend Dealer
No
Employees Worked With
SVETLANA and Chris
Feb 03, 2024 -

Liberty Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 31, 2024

Courteous, professional, and highly skilled. Great service Dept. Every time I come in for service, I'm greeted like a friend, treated like a king. Chloe and the crew are the best. I wouldn't go More

by Alpine188
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Feb 01, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Chloe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2024

They're gentle and courteous with you they where quick and accurate on dealing with matter More

by Automan1.kt
Recommend Dealer
Yes
Feb 01, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2024

Professional, excellent, and fast, highly recommend for your service needs. Professional, excellent, and fast, highly recommend for your service needs. Will be coming back for work and maintenance. More

by noseboy1
Recommend Dealer
Yes
Feb 01, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 31, 2024

Good Got an appointment same day to check car foe lous screeching noise in wheel More

by Hoperockgardening
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Feb 01, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

January 29, 2024

We've had issues with sales and service since day 1. First, the car came in 2+ months late and our salesperson wasn't transparent or professional. He never told us that the delivery window had been push More

by Matt.cameron08
Recommend Dealer
No
Jan 29, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, Matt, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 29, 2024

I was very pleased the dealership address my issue and got me back on the road no problems. I'm grateful and will do more business in the future More

by Xkavaecompany
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Jan 30, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 28, 2024

Experience is always good , I didn't like the fact that you wanted to charge $30 for a tire rotation when I purchased the tires from you and do all my service with you I had to ask , it was comped but I sh More

by Dean032
Recommend Dealer
Yes
Employees Worked With
Oil change
Jan 29, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

January 28, 2024

Had a oil change done, great customer service Team Had my Oil change done, great customer service Team nice and friendly looking foward to my next trip over there.. More

by Hamkopatkovic2
Recommend Dealer
Yes
Jan 29, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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