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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews
Call Service Center (860) 856-8700

1,863 Reviews of Liberty Honda - Service Center

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October 26, 2024

Very good dealer I don’t have any comply good to recommended to some buddy thank you More

by aliciasegura123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Liberty Honda responded

Alicia, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

October 25, 2024

Chloe is an amazing service representative. She’s very knowledgeable, professional and friendly. She has great people skills! More

by GSB5463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

October 24, 2024

I've been with liberty Honda. What's several years and I find their business to be excellent. The service to be excellent. And I couldn't be happier. More

by Beau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Liberty Honda responded

Beau, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 23, 2024

Very difficult to contact and car is still not fixed after 3 trips. Not sure they provided service I paid for. More

by RTGIVEANS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 23, 2024

Service was professional, straightforward, and helpful. It was efficient and friendly. Very considerate of my time. More

by Cappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sveltana?
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Oct 23, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 21, 2024

We had an issue with our CR-V that another Honda dealer didn't want to deal with and charged the diagnosis fee, which i understand but the diagnosis was incorrect. Chloe at Liberty Honda listened to our p More

by dr800quin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Liberty Honda responded

We are very happy to hear that Chloe and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 19, 2024

Very helpful and listens to customers needs. Easy to make appointments for the service department too. More

by Laurava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

Laurava responded

Very helpful and listens to customers needs. Easy to make appointments for the service department too.

Oct 19, 2024 -

Liberty Honda responded

It has been a pleasure serving you, Laura. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

October 17, 2024

I had a great experience as always because of Brenda Colon. She always has a smile on her face and has a wonderful personality. She always makes me feel welcomed and too keen care of. More

by SKY5302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
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Oct 18, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. Brenda and our team appreciate your business and hope to see you again soon!

October 17, 2024

The service was great! Everyone was very nice, and made sure I understood what they were doing to my car. More

by maya-ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Liberty Honda responded

Maya, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

October 16, 2024

Very good experience and the service is excellent I had no problem getting my vehicle serviced More

by hopetonmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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