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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews

1,863 Reviews of Liberty Honda - Service Center

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February 28, 2024

Brenda was both courteous and knowledgeable. I was scheduled for just an oil change and tire rotation but when they realized the vehicle's age, recommended a brake fluid flush. This came as no More

by EllwoodJ
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Feb 28, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Brenda and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2024

Scott was very helpful and kept me informed while work was done. He answered any questions I had. More

by LACOMBE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience!

February 26, 2024

Very helpful, easy to talk to Each employee seemed nicer than the next and they were eager to help More

by uconngrad
Recommend Dealer
Yes
Employees Worked With
5
Feb 26, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

February 26, 2024

Excellent Service was great and would recommend to anyone that owns a Honda. Would definitely go back More

by Carlgoldblatt
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 26, 2024 -

Carlgoldblatt responded

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Feb 26, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business, Carl, and hope to see you again soon!

February 26, 2024

Tried a very hard sell to sell me services that weren't needed, and sounded like she made things up when trying to explain why, some of which I looked up later and verified they weren't needed services More

by nbkn865
Recommend Dealer
No
Employees Worked With
Svetlana Reish
Feb 29, 2024 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 25, 2024

My Honda was towed by AAA to this dealership after my car broke down. When my insurance suggested getting a second opinion for Liberty’s total engine rebuild estimate, the car was towed to its home base Hond More

by HRIR
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Wotten, Daniel manager
Feb 28, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 22, 2024

I feel I'm done with liberty honda. The four times I went there they "forgot" to rotate my tires. The last time they denied it even though there were no hand prints on my dirty rims and More

by stevendurdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Krstyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, Steven, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 20, 2024

Very good and I have no issues to talk about. Except keep up the good work! More

by michalpajor77
Recommend Dealer
Yes
Feb 20, 2024 -

Liberty Honda responded

Michael, Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

February 20, 2024

Quick to the point and very helpful He communicated very well and was right on point when estimating wait time! More

by BOBBROWN19
Recommend Dealer
Yes
Employees Worked With
Chris Wilton
Feb 20, 2024 -

Liberty Honda responded

Bob, Thanks for sharing your thoughts about your experience with Liberty Honda. Chris and our team appreciate your business and hope to see you again soon!

February 20, 2024

Problems were taken Courteous Discussed all the problems and managed them A great gob all around More

by pakiha18
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 20, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chris and our team were able to help, and we hope to see you again!

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