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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews

1,863 Reviews of Liberty Honda - Service Center

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April 16, 2024

Ms Truglio did a very good job working with us on scheduling the vehicle for services and making sure our questions and concerns were answered. We had a good experience here at Liberty Honda and will More

by mpopeleski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Chloe and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 15, 2024

Very accessible from my home. Easy to schedule maintenance and very helpful service advisors. The entire process was pleasant. More

by BSC0057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

April 13, 2024

Very good communication throughout the process. I waited for my car and Chris kept me posted every step of the way. More

by judy.carson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 14, 2024 -

Liberty Honda responded

Judy, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Chris met your expectations. Thank you for choosing Liberty Honda; we look forward to having you as a valued customer for many years!

April 11, 2024

Chloe is great! Shes great with keeping me in touch and dealing with the warranty company. More

by JEN.MARIE2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Liberty Honda responded

Jen, We are so glad you had a good experience with us. Chloe really tries to provide a good service experience for her customers. I'm glad she was able to do that for you. Thanks for the kind words Mike

April 09, 2024

Very efficient; had a ride to and from work: appreciate the convenience that Honda offers More

by Sotoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris wotto
Apr 09, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 09, 2024

Went to get service on 3 things 1. Removal of my ilock on my car 2. Tire rotation 3. Interior detail. Removal of ilock was a success and that was it. Whoever rotated my tires for More

by mattmac3343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know who my advisor was
Apr 09, 2024 -

Liberty Honda responded

Mattmac, Sorry for the trouble. Is your car operating properly now? Please contact me to make arrangements to get that detail taken care of for you. You can reach me at (860)241-1420 or plummerm@executiveag.com Lets get this straightened out for you.. Thanks again Mike

April 06, 2024

This is an awesome service and I recommend this service highly. It is reliable and efficient service More

by DAVIDHSMALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, David, and we hope to see you again!

April 04, 2024

Excellent visit. Chloe is the consummate professional who provided outstanding customer service. She kept me up to date on the type of service needed and the cost. I More

by Gerald F Murphy
Recommend Dealer
Yes
Employees Worked With
Chloe Truglia
Apr 04, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Chloe was able to help, and we hope to see you again!

April 04, 2024

Very irresponsible and bad service with care package - Disappointing!! Recommend to improve service and be responsible More

by APPARNA85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic name don’t know..
Apr 08, 2024 -

Liberty Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 03, 2024

My car required urgent service. Chloe was able to schedule and prioritize the work. I needed to wait for my car and found the Liberty Honda Service waiting room to be clean and comf More

by KASPERSKIM96
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Apr 03, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

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