Liberty Honda - Service Center

Time well spent I made a great decision going to Liberty Honda, the staff were very nice, they let you know what's going on, and they have an awesome waiting room to I made a great decision going to Liberty Honda, the staff were very nice, they let you know what's going on, and they have an awesome waiting room to do whatever, whether it would be reading, or just relaxing. More

Interminten Starting Problem The dealership was very helpful in trying to find the intermittent problem with my vehicle not starting. Hopefully their solution to the problem wi The dealership was very helpful in trying to find the intermittent problem with my vehicle not starting. Hopefully their solution to the problem will work. More

Great place to service your Honda vehicle! :) Hello: I always have a great experience at this dealership service location. The staff is friendly, courteous and happy to help. The wait Hello: I always have a great experience at this dealership service location. The staff is friendly, courteous and happy to help. The waiting area is always clean with newspapers to read or the TV is going so there's something to watch while you wait. :) More

Trouble free Jamie my Customer Service support was fantastic. She met me was well aware of the situation & ensure me it would be correct & looked at. She went ove Jamie my Customer Service support was fantastic. She met me was well aware of the situation & ensure me it would be correct & looked at. She went over the bill in detail & provided the appropriate discount I asked for. More

Crappy dealership Dishonest dealership, they stopped honoring free oil change contract for original owners for no reason besides wanting to be cheap. They have lied abo Dishonest dealership, they stopped honoring free oil change contract for original owners for no reason besides wanting to be cheap. They have lied about services performed in the past and didn't honor warranty issues. More

Honda repair I'd like to recognize service advisor, Taran Vonkirschner. Currently, a very happy customer, I wasn’t back about a month ago. Thanks to Taran's effo I'd like to recognize service advisor, Taran Vonkirschner. Currently, a very happy customer, I wasn’t back about a month ago. Thanks to Taran's efforts and the Honda team, my car was able to pass emissions after several aborted emission visits, (exactly 10). After several phone calls and a service appointment, Taran asked that I make another appointment and he would take a closer look. He found that the EGR System and the Oxygen sensors were off due to the readiness monitors not setting properly. Taran’s patience, professionalism, willingness to help and initiative to find a solution, did not go unnoticed. They found the problem, rectified it and I'm happy to report my car passed emissions. Many thanks to Taran and the Honda team for a job well done and great customer service. More

Unhappy - Disappointed and Angry LIBERTY HONDA COLLISION. Unhappy - Disappointed and angry liberty Honda collision and The quality and customer service is very poor. Bought a pre own ACUARA TL from Unhappy - Disappointed and angry liberty Honda collision and The quality and customer service is very poor. Bought a pre own ACUARA TL from LIBERTY HONDA a few years ago.. April 2012 my car was getting a new fresh paint at LIBERTY HONDA COLLISION , when I got the car back the first time the paint was rubbing off, overspray all over . They took the car back and I it got back the next day . few weeks ago I notice notice light spots around the car paint when the sun was directed towards the car. maybe( FADED ) OCT 2015 I when back to told to the General manager Mike P. about this problem and according to this General manager is normal that after a few years the paint on cars start FADED off on any brand new paint or brand NEW car. This is a NEW fresh paint job on my Acura, and this job was one only 3 years old. The paint looks terrible when the Sun hits it , also this General Manager says '''I see the spots !!! but is normal for me" "". come on !!! how can you say something like that..... on a brand new paint job???? by hem saying something like that he don`t know anything about cars and he just denied to do something .... This General Manager Mike P. from LIBERTY HONDA was very rude to me when I question hem about the problem I have ,by first interrupting me and then saying "THERE IS SOMETHING ELSE I CAN HELP YOU WITH , BECAUSE I`M TOO BUSY T TO STAY HERE TALKING.. And THEN HE JUST WALK AWAY..... I don`t believe this is profesional from a GENERAL MANEGER to talk to costumers rude. According to liberty Honda Policy Collision and also says on there website (libertycollisioncenterct…) --IS LIFETIME WARRANTY-- I don`t recommend LIBERTY HONDA to any one.......Truly unsatisfied and hope to help someone else avoid a similar experience with these amateurs More

Why I Am Glad I Buy and Service My Cars At Liberty Honda Sales Manager, Mike Plummer, drove to my house, approximately a 20 minute drive, on a late Saturday afternoon and temporarily resolved my issue when Sales Manager, Mike Plummer, drove to my house, approximately a 20 minute drive, on a late Saturday afternoon and temporarily resolved my issue when I was locked out of my 2008 Honda CRV. My battery had died, but because the locking mechanism on the driver side door had malfunctioned, I couldn't get into the car with my key and therefore, couldn't lift the hood to recharge/replace the battery. He managed to open the passenger side door using a tool standardly used to help unlock car doors. I would have been without the use of my car until Monday had he not come to my rescue. More

very rude Went in for an oil change and was helped by Jesse. He is arrogant and rude,.yelled at me, and walked away twice since I disagreed with what he said. Went in for an oil change and was helped by Jesse. He is arrogant and rude,.yelled at me, and walked away twice since I disagreed with what he said. I will no longer go there since this is the second time Jesse has given me an attitude. He is very disrespectful and should not be working with customers. More

Repeat the same history of bad service I took my daughters 12' Honda Civic w 28000 miles (under factory warranty) for a service, they told me that the car needs a wheel alignment which I g I took my daughters 12' Honda Civic w 28000 miles (under factory warranty) for a service, they told me that the car needs a wheel alignment which I give green light to do, by the time we leave everything was suppose be an vehicle inspection also. Next day while we check the car we found the tires were over 10 Lbs. Overinflated also the tires were having a cracks on it, so I call Firestone, the person on the customer service told me that because the car was still under warranty to bring back to the Honda dealer, they have an agreement with the car manufacturer to address these kind of situations. We bring to Liberty Honda and we explain the situation which they deny to address the problem( we talk w the service advisor and the service manager), they told us to go to Firestone, when I explain what Firestone told us, they said Firestone mislead us and there's nothing that they can do, Also that they were no an issue with the tires and my 19 years old daughter can drive the car w no problem. I ask for the inspection report that they never do but was check as they do in the service bill, they give us a mimic of report. I call Firestone again and they give us the same answer, about car under warranty and the dealer, when I explain the situation at the dealer they were so kind to refer us to one of the firestone stores in Glastonbury were the tires were inspected and the technicians agree that the tires were in need to be replaced and they give even the option for an upgrade tires, Firestone Did !! After this experience my daughter doesn't want to go to Liberty Honda anymore for a service or anything and I agree w her, More