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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews

1,863 Reviews of Liberty Honda - Service Center

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May 17, 2024

I was there for my first complimentary oil change. Brenda was pleasant to speak with and service was quick. More

by Lsape08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Plazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda in service
May 20, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brenda delivered such a great experience!

May 16, 2024

Being a long-time customer, always excellent service, especially my last 2 visits. They were magnificent - kudos to service advisor, Chris Watton, and the same shuttle driver for both visits. More

by JULIETBP60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Watton
May 17, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Chris here at Liberty Honda. We appreciate your business and hope to see you again soon!

May 16, 2024

We had a terrible experience with a different dealership beforehand. Liberty Honda eased our minds and really took care of us. They kept us informed every step of the way, and I’ll definitely be going back. More

by Magalhaesj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana Reish—so great!
May 17, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

May 15, 2024

Brenda provided excellent customer service. Service was efficient. I came in for an oil change and was out within an hour. More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
May 16, 2024 -

Liberty Honda responded

We are very happy to hear that Brenda provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 15, 2024

Never even checked the problem I came in for car still doing same thing so More

by Donald duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
May 19, 2024 -

Liberty Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 15, 2024

Chloe always provides great service. Never any surprises with the service provide and provides necessary updates More

by P.AKERLIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

May 15, 2024

This review applies to my recent service. The service rep, Chloe, was excellent to work with. She answered all questions and explained the results of the service. Very friendly and knowledgea More

by Jgpillow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

May 15, 2024

I was received right on time with no , or very little, delay. Scott explained what repairs were to be made and the approximate time of completion. An issue came up during the day that would have been easi More

by Jgpillow
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
May 16, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 14, 2024

Friendly. Work and repairs are good. Like that they have a waiting room, and loaners More

by acbrunetti57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 12, 2024

They are always Friendly, They explain everything and always ask if I have any questions. I feel like everything‘s been taken care of when I drive out of there. More

by Dcport1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Liberty Honda responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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