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Liberty Honda - Service Center

Hartford, CT

4.5
2,049 Reviews
Call Service Center (860) 856-8700

2,049 Reviews of Liberty Honda - Service Center

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November 28, 2024

Brenda Colon was very nice. She gave me updates on my car, she let me know ahead of time how long i would be waiting. She also was a good listener. More

by neesah0726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Report | Print
Dec 01, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

November 27, 2024

They were very accommodating throughout the process and took care of all my needs professionally. More

by Tlaponte
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Griswold
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Dec 01, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 27, 2024

Everyone was very professional during my service. My appointment was at 10:30, I was done at 11:00. I’ve purchased cars from Liberty Honda for years. More

by deansteveholly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Report | Print
Dec 01, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 24, 2024

First class service. First class experience with first class personnel at Libery Honda. Thank you so much for everything! More

by AN90NDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaedan Carrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Delgado
Report | Print
Nov 25, 2024 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 19, 2024

Our sales professional, Leo was very knowledgeable and easy to work with. He was organized and made the process easy. More

by llariviere52
Recommend Dealer
Yes
Employees Worked With
Leo Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 19, 2024

So far good service. .was pleased this time instead of dealing with rude people at the service desk More

by Brandon.jaimangal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
Nov 19, 2024 -

Liberty Honda responded

Brandon, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 18, 2024

The service techs are very responsive and helpful. I haven’t had service recommended that was not needed. More

by FIREDAVEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
Report | Print
Nov 18, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 18, 2024

I don't be bringing my car to Liberty Honda again. I went in for oil change and brakes change. My brakes are worst when I puted up my car. I took it back and was told I puted up a rock in the rotor. N More

by PATRICIAF416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Nov 21, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, Patricia, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 15, 2024

Quick and easy process customer service was above and beyond I was well taken care of More

by nykirajarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda colon
Report | Print
Nov 18, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2024

Excellent service. Informed about price and wait time. Called with details when car ready for pickup More

by SADLERSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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