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Liberty Honda - Service Center

Hartford, CT

4.5
2,049 Reviews
Call Service Center (860) 856-8700

2,049 Reviews of Liberty Honda - Service Center

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December 23, 2024

Excellent customer service even during their busiest time of the day. He was ever responsive to our issue. More

by theresezalenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2024

The service was very efficient and on time. The representative was very professional and explained everything in great detail. More

by wcbernardsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda!

December 23, 2024

On time. Easy process. I was able to arrange earlier shuttle pick up thru texting w/ Chloe. I am a doctoral student and forgot my coupon at home. Chloe was ab More

by Rosicbravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear Chloe was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 22, 2024

El empleado del dealer fue muy atento y me explicó el proceso y el tiempo que tomaría. More

by OLGA691228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Liberty Honda responded

Thank you, Olga! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

December 21, 2024

Excellent service and friendly staff as always. Prompt communication and support from svetlana made it better More

by Rais Arya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana reish
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Dec 22, 2024 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

December 21, 2024

Pleased with time it took to have my car serviced along with all people involved answering my questions More

by Dawg5775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

December 21, 2024

Appreciate Nelly Justiniano from Liberty Honda to provide good support and quick responses and proactively asking for drop and pickups.Overall service was good More

by tribhuvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly Justiniano
Report | Print
Dec 22, 2024 -

Liberty Honda responded

It's great to hear that Nelly was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

December 20, 2024

Helpful information provided. Had to wait for my ride home; pleasant driver and timely pickup. More

by wjoewilson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name unknown
Report | Print
Dec 22, 2024 -

Liberty Honda responded

Thanks, Joe, for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

December 20, 2024

It was a joy working with Chloe. She did an excellent job of coordinating the service for my Ridgeline. I’m hoping that if I need service down road, I’d like to work with Chloe. More

by SKALOS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

December 20, 2024

Brenda Colon was the Best Every. She was very helpful and understanding. She answered all my questions. More

by HELEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Report | Print
Dec 22, 2024 -

Liberty Honda responded

Thank you, Helen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brenda here at Liberty Honda.

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