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Liberty Honda - Service Center

Hartford, CT

4.5
2,048 Reviews

2,048 Reviews of Liberty Honda - Service Center

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January 09, 2025

Chloe got me in for an appointment quickly. She kept me updated on the progress of my vehicles repair. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Liberty Honda responded

Thanks, Cheryl, for sharing your thoughts about your experience with Chloe here at Liberty Honda. We appreciate your business and hope to see you again soon!

January 09, 2025

Chloe is great! She is efficient, knowledgeable and kind. She makes my service experience wonderful every time. Give that girl a raise. More

by Ladyj0379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Chloe here at Liberty Honda. We appreciate your business and hope to see you again soon!

January 07, 2025

Very organized, friendly, kept informed and got the job done timely. Liked how they shared a video of what was done. Very pleased with appointment. More

by sharon.winch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sharon, please let us know.

January 06, 2025

Thanks to Scott for making the calls and everything possible , si the easy care plan to cover my engine. More

by CUEVAS4547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

January 04, 2025

Upon picking up my car after a 2 day service the trunk release on the door didn’t work. I called and notified the service technician of the issue. A week later, after not receiving a return phone I left 3 More

by montanam15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nellie
Jan 08, 2025 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 04, 2025

Very professional. Took accountability and ownership. Explained in simple way to resolve my concerns. Did not over service and did not recommend unnecessary repairs fo More

by Desai.ashish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naly
Jan 05, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business, Desai, and hope to see you again soon!

January 04, 2025

The service consultant was courteous and knowledgeable . Good service . No car wash was performed because machine was out of order. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 04, 2025

They were very professional and dealt with my issue in a timely manner. Scot went above and beyond to assure me that I was getting the best possible service. More

by NDENAP28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 03, 2025

Wonderful experience at service. Was much quicker than expected and I was thankful to be in and out so quickly. More

by KRISANNE.KINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Liberty Honda responded

Krisanne, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 02, 2025

As expected the service was excellent; From Chloe who is professional and courteous to the service and waiting areas. More

by ZFRIVER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Chloe delivered such a great experience!

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