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Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews

1,863 Reviews of Liberty Honda - Service Center

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August 03, 2024

Customer is awesome. Very manner able staff and very punctual. The ambiance is exceptional great More

by maureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaedan Carrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Liberty Honda responded

Thanks, Maureen, for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

August 03, 2024

Had a tire rotation last weekend and my car that once drove as smooth as glass now vibrates while driving it. Made an appointment to have it checked for an error that was made at the last appointment of More

by lane_ginamarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with any person listed above
Aug 03, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 02, 2024

Review is for Liberty Honda Service Dept & Chloe Trujilo. Very well-organized and efficient department. Chloe's a great communicator, patient and helpful. Always a stress-free experience. More

by carolfitz
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Carol, and don't hesitate to let us know if we can be of further assistance.

August 02, 2024

My appointment was for a key replacement in which it was replaced. Then a complementary inspections was performed and then told almost $1000 of parts needed to be replaced. More

by Meadedenise53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Liberty Honda responded

Thank you, Denise, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

July 30, 2024

Service was great! ! As long as Chloe is there I will come back!! She is awesome!! Please give her a raise!! More

by MBOURASSA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Liberty Honda responded

Thank you for your very kind review. Chloe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

July 29, 2024

Amazing service and everyone was fast, friendly and helpful, especially when explaining what I needed to get done now vs later! More

by Timothy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Liberty Honda responded

Timothy, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 26, 2024

They are reliable and i trust them all keep its up good team work love More

by martinmarie560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

July 18, 2024

I hope this new management team is better than the last one. Was not happy with the last one. More

by Schick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Liberty Honda responded

Schick, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

July 11, 2024

I haven't had any issues with Liberty Honda and if they were to arise the service writers take care of it especially Sylvetta. Sorry If I spelled wrong. She is so good. Has been so good with my last car an More

by Urwifey73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana
Jul 12, 2024 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Svetlana and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2024

The staff way helpful. They kept me informed of the status of my vehicle and the service was performed as described. More

by TDEJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your service experience with Liberty Honda. We appreciate your business and hope to see you again soon!

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