Liberty Honda - Service Center

Customer Service is atrocious at this place with everyone. Everyone has an attitude of entitlement and acts as though the customer owes them for doing THEIR JOB! everyone. Everyone has an attitude of entitlement and acts as though the customer owes them for doing THEIR JOB! More

My main issue was my front passenger tire was slowly leaking air. I was told I needed four new tires. These tires have about 35,000 miles and have a manufacturer warranty of 65,000. Was told they only w leaking air. I was told I needed four new tires. These tires have about 35,000 miles and have a manufacturer warranty of 65,000. Was told they only warranty for a year. Still waiting to speak to a manager. Was also told the tires were rotated but yet the front passenger side is still losing air. If the tires were rotated, would have expected a different location for the leak. More

The staff was pleasant but they didn't have my parts. No car wash - disappointing No car wash - disappointing More

I dropped off my 2024 Honda CRV on Jan. 9, 2025 for a recall at Liberty Honda. Scott wrote up my invoice for my recall. He did tell me they might not get to my my vehicle since there were a 9, 2025 for a recall at Liberty Honda. Scott wrote up my invoice for my recall. He did tell me they might not get to my my vehicle since there were a lot of cars in front of mine getting the same recall. Since I was dropping off my car. I told him if they couldn't get it done that day. I would pick it up the next day. He did say he would call me to let me know what's going on. He did call after 1:30 and he told me my car is all set. Thank you Scott and the service dept. Highly recommend the service dept & Scott. More

Jaeden, Antonio, Caitlin, Rocky, Justin, and Erin. All were total PROS!! We love our new Pilot. All were total PROS!! We love our new Pilot. More

Came in for a service: oil change, tire rotation, fluid top off. And everything went rapidly, and problem free. Great Job Liberty Honda and Service Manager Chloe! top off. And everything went rapidly, and problem free. Great Job Liberty Honda and Service Manager Chloe! More

All device was taken care of in a timely manner. My mileage was such that another visit would have been required shortly but we did the work with this visit. This saved me from returning for another My mileage was such that another visit would have been required shortly but we did the work with this visit. This saved me from returning for another visit shortly after this one More

I had a great experience and everyone was very helpful and efficient. Easy in and out and efficient. Easy in and out More

Liberty Honda service continues to be consistently great. Chloe is great to work with from the time I pull in the door, explaining the services and checking me out the door. I was impressed to receive a te Chloe is great to work with from the time I pull in the door, explaining the services and checking me out the door. I was impressed to receive a text with video from the technician showing and explaining some upcoming work that will be needed. Great to have such a competent and reliable group! More

Great service. They serviced the car timely and kept me updated on the progress of the servicing. They serviced the car timely and kept me updated on the progress of the servicing. More