Back

Liberty Honda - Service Center

Hartford, CT

4.5
1,863 Reviews

1,863 Reviews of Liberty Honda - Service Center

Sort by
August 13, 2024

Dealership initially said up to 2 weeks, they kept my car 5 full weeks with little to no communication. More

by Lisette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Liberty Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 12, 2024

Liberty Honda offers great services! Staffs are highly professional and friendly. Great experiences and will definitely come back again! More

by Zhangyiding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

August 09, 2024

Chloe provides great service and is very professional. She makes the experience very positive. She is a great representative of the company. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Liberty Honda responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback!

August 09, 2024

The wait was longer than what I was told. I asked for the complimentary car wash and they did not wash it. Also tried calling back after I left because my car was making a noise it wasn’t mak More

by ahirannidiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’lt remember
Aug 11, 2024 -

Liberty Honda responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 09, 2024

Always come there to get my oil changed, professional staff no No complaints and they always let you know what you need to be done to your automobile we always use y’all for service More

by ROB847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe her name was Lisa
Aug 11, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Rob, and it's great to hear about your excellent experience here at Liberty Honda.

August 07, 2024

Great costumer service had my car repaired in a timely manner. I was satisfied with the results and would continue going to the dealership in the future. More

by Nelsoncrespo121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
Aug 07, 2024 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

The experience was exactly as I expected. Everyone was very helpful. Completed on time and correvtly More

by JOANNCITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
Aug 06, 2024 -

Liberty Honda responded

Thank you, Joann! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

August 06, 2024

I had a good experience with Scott. He showed good communication skills and was easy to work with. More

by johnathonbarbermusic
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Scott here at Liberty Honda. We appreciate your business and hope to see you again soon!

August 04, 2024

Friendly staff. Fast service. Cozy waiting area. My car drives like a new one again after the maintenance. More

by andrewlee0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Liberty Honda responded

Thank you, Andrew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

August 04, 2024

This is the most professional and honest dealer I have ever bought and serviced a car Had car in at Body Shop and they did a fantastic job Highly rate Liberty Honda Five Stars !! More

by jac211sb@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

...
11
...