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Liberty Honda - Service Center

Hartford, CT

4.5
2,223 Reviews
Call Service Center (860) 856-8700

2,223 Reviews of Liberty Honda - Service Center

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July 30, 2025

Scott did a great job identifying my service needs on my 2022 Honda Accord. He worked through all the information with me and got the job done. More

by Liberty Honda Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2025 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

July 30, 2025

Well since my car needs an engine and I'm daily checking for approval so I can get in a rental, but it's all about you being overkill wanting my maintenance reports... I'm good always to my car...but your a More

by tracie1g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffith, John service
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Jul 30, 2025 -

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

July 25, 2025

I return to this dealership because of the excellent car maintenance service. I usually can get an appointment within a week, they are respectful and reliable. More

by MGSAULIS
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jul 25, 2025 -

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

July 25, 2025

First time bringing my 2025 CRV in for service and it was great! Got done a lot quicker than they said! More

by pagsrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2025

Service was good. Dropped off car at 11 and could pick it up again as early as 3pm. More

by NOAHS213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 23, 2025

Thanks for the honest, clean, and great job of maintaining the vehicle running safe and smoothly More

by crystapple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly Justininiano, service Advisor; Technician Donald Canty
Report | Print
Jul 23, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

July 23, 2025

Chloe is straightforward & knowledgeable. I know I can trust her information & advice. My car has always received great care… 2008 Honda Pilot with almost 172,000 miles! I happily & strong More

by DLSALOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 23, 2025

The service advisor are great and very polite and very professional at what they do. More

by Zoraida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Jul 23, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 23, 2025

I think the staff would be better if they were a little more caring and supportive. Other than that, I love Liberty Honda. More

by Bugradandil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lanzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Liberty Honda responded

Thank you for this feedback. We always aim for a 5-star experience, and we're sorry that we fell short here. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 22, 2025

Good communication, reasonable with time. Makes you understand exactly what needs to be done and good customer service More

by Khamoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelly
Report | Print
Jul 22, 2025 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

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