Back

Liberty Honda

Hartford, CT

4.6
3,156 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
Contact Dealership

71 W Service Rd

Hartford, CT

06120

Directions

By Type

Showing 3,156 reviews

March 26, 2025

Alignment issue was not checked. It was reported by the supervisor that there was an alignment issue. But when I mentioned the alignment was repaired few months ago by the Liberty Ho More

by SAUGATA91
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Brewer
Mar 27, 2025 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 26, 2025

Kail and Chole were amazing in communication, I called with my issue and they helped accordingly. More

by zaida006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Liberty Honda responded

Zaida, thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Kail and Chloe were able to help, and we hope to see you again!

March 26, 2025

Svetlana was so helpful with the entire process. She made sure I was taken care of at every turn. Thank you, Liberty More

by EByrne5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana
Mar 27, 2025 -

Liberty Honda responded

Thank you for your very kind review. Svetlana and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

March 26, 2025

Scott was knowledgeable and very courteous. He went over everything when I picked up my car. More

by nancythekluk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Liberty Honda responded

Nancy, Thanks for sharing your thoughts about your experience with Liberty Honda. Scott and our team appreciate your business and hope to see you again soon!

March 26, 2025

Worst service I ever experienced at a dealership. Bought brand new car. Found factory paint issue on hood and door frame. Brought my car 6 times to dealership to get fixed. Once fixed and went to pic More

by shafaqnaseem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dingle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gunderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Leyden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 25, 2025

Great service. Svetlana was wonderful I got there early for my appointment. She got me right in More

by HGILLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svetlana
Mar 26, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that Svetlana had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

March 25, 2025

Organized, professional, cordial, great space, accessible to Hartford, Knowledgeable, responsive online and by phone, a keeper! More

by TRISH.TORRUELLA8432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Liberty Honda responded

Thank you, Trish, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 25, 2025

Took time to explain everything. Very helpful. I drive out of my way to go to Liberty Honda. There's a feelers in my town and I prefer Liberty over them. More

by cthierfeldt
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Truglio
Mar 26, 2025 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

March 24, 2025

They are the best. They take care of their customers promptly and efficiently. Will continue to use Liberty and Scott n Chloe More

by Eliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Liberty Honda responded

Hi Eliza: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 24, 2025

It's a good dealership and it takes care of thier customers needs Very reliable and helpful More

by tanyareyes98
Recommend Dealer
Yes
Employees Worked With
Svetlana Reish
Mar 25, 2025 -

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

...
7
...