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Liberty Honda

Hartford, CT

Overview
Employees
Reviews
Vehicles
4.6
3,152 Reviews
As part of the Executive Auto Group, Liberty Honda gives customers the Best Price First. With non-commissioned sales people, no haggling, an industry-leading exchange policy, and a satisfaction guarantee allow Liberty Honda to provide you with the absolute best car-buying experience you’ve ever had. Everything is included in the listed price, so there aren’t any surprises down the road. We’re here to help you find the perfect car that fits your unique needs and lifestyle. That’s the Executive Way, and it’s why we’re consistently rated one of the best dealerships in Connecticut.
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71 W Service Rd

Hartford, CT

06120

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Showing 3,152 reviews

April 23, 2025

Chloe was very friendly professional and nice. She did an excellent job describing everything that was going to happen More

by MHARTNETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 23, 2025

She did an excellent job and was friendly. She was knowledgeable about what I needed to have done and was compassionate More

by MHARTNETT0
Recommend Dealer
Yes
Employees Worked With
svetlana
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April 22, 2025

Met with Brian to discuss purchasing a new Pilot. Went on a test drive. Brian was very knowledgeable about the vehicle and the features unique to the trim level that we wanted. Was able to come to a More

by jduch72
Recommend Dealer
Yes
Employees Worked With
Brian Lopez-Bolanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lopez-Bolanos
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Apr 22, 2025 -

Liberty Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 21, 2025

I had a 11 o’clock appointment for an oil change. It took me two hours and by the way they didn’t even wash my car. More

by SD6080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe Truglio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 20, 2025

Helpful and professional Responsive to my requests, sent me a video and explained their process. More

by Patcase
Recommend Dealer
Yes
Employees Worked With
manager of the service dept.
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Apr 21, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 19, 2025

Scott is awesome! What a great help! Chloe is great too. They are my go-to! Thanks! More

by Eliza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

April 19, 2025

Fairly quick service, nice people, but still a car dealership so watch out, and be prepared. More

by GPMASON860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

April 19, 2025

The attendance on service department was very friendly and professional She explained to me what was needed to do and she gave me options to choose More

by Hernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her name is not in list
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Apr 20, 2025 -

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2025

Shuttle took forever to bring me home. Had to remind them i was there again More

by Snoboarder97
Recommend Dealer
No
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Apr 21, 2025 -

Liberty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 17, 2025

Excellent condition and nice people. I hope, my Honda will work with out problem. Thank you More

by SIMON1SHAPIRO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Oosten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaedan Carrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2025 -

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Please let us know if we can be of any more assistance.

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