Liberty Ford Maple Heights

out of the park Had a great experience with the sale team. Lorenzo Martino Took time out of his day off to personally deliver my car two hours away in Pittsburgh. Had a great experience with the sale team. Lorenzo Martino Took time out of his day off to personally deliver my car two hours away in Pittsburgh. More

Feeling Like a Queen (2018 Ford Escape) What went well during my experience in leasing my ford vehicle was the amazing service given to me. As I walked into the dealership with feeling overw What went well during my experience in leasing my ford vehicle was the amazing service given to me. As I walked into the dealership with feeling overwhelmed with life, I noticed that I wasn't in the mood to look for a car or even consider what my next move was. Walt Bailey, gave me such great service that he just didn't Lease me a Ford 2018 Escape but helped change my troubled mood into a winning mood. Mr. Walt Bailey, made sure to ask me if I needed anything to drink, and he remembered me three years ago when I first leased my Ford Escape back in 2015. Mr. Walt Bailey, seems to have great skills in working with his coworkers because the pleasant atmosphere between the transition to signing papers with Steven Bissler went smoothly. I enjoyed Steven Bissler professionalism and how he encouraged me to get the extra package on my Ford vehicle. Mr. Walt Bailey, thank you for providing me with the service that a 👑 Queen would want. More

Excellent Everyone at Liberty that I came in contact with was more than nice...professional, caring and my needs were met. I left pleased. Thanks to all. Everyone at Liberty that I came in contact with was more than nice...professional, caring and my needs were met. I left pleased. Thanks to all. More

Not happy The service department is not good they really don't know what they are doing they almost killed me my kids and other people around me I when there to The service department is not good they really don't know what they are doing they almost killed me my kids and other people around me I when there to have my brakes done and they didn't do they right I had that done in August of 2017 and are still have problems stuff tighten oil on my driveway and in my garage I am scared to drive my car they need some real help and soon before they kill someone and cost they million of dollars More

Very good This is a very great place. To buy are car. Everyone was amazing. This is my second car from them. Meechie takes great car of his people. This is a very great place. To buy are car. Everyone was amazing. This is my second car from them. Meechie takes great car of his people. More

Awesome help from the guys at Ford Went in looking for a used car. Came out in a 2017! Thanks to the guys at Liberty Ford. Would never thought I'd be so lucky. Went in looking for a used car. Came out in a 2017! Thanks to the guys at Liberty Ford. Would never thought I'd be so lucky. More

Great service Service Center does a great job. Helpful, professional and timely. They even washed my car when they were finished with it. The Service Reps went out Service Center does a great job. Helpful, professional and timely. They even washed my car when they were finished with it. The Service Reps went out of their way to explain everything that needed to be done. Thanks Service Department for a job well done - Randall More

Very happy! My experience at liberty ford was the best! Lorenzo Martino was awesome very nice, polite made me feel comfortable and relaxed. I had second thoughts My experience at liberty ford was the best! Lorenzo Martino was awesome very nice, polite made me feel comfortable and relaxed. I had second thoughts about going through with financing a truck, because I thought my credit wasn't good enough. He assured me to have faith and believe in him to make it happen, with the price range that I was comfortable with paying monthly. AND HE DID JUST THAT!!! Got me approved I'm happy loving my 2012 SRX Cadillac truck. Big upgrade from a 2004! Thanks for all your work Lorenzo Martino More

Very good experience I can't say enough about our experience with Lorenzo Martino. He did everything to get us the best deal on the car we bought. It was probably the best I can't say enough about our experience with Lorenzo Martino. He did everything to get us the best deal on the car we bought. It was probably the best car buying experience I have had. Lorenzo's associate Nick was also a great help explaining things. I will highly recommend both guys and Liberty Ford to people I know. Thank you for making our buying a car very easy. More

Purchased a new 2017 Ford Edge In August of 2017 my wife and I purchased a 2017 Ford Edge. Lorenzo Martino was our sales consultant. There were 4 different incentives coupled with v In August of 2017 my wife and I purchased a 2017 Ford Edge. Lorenzo Martino was our sales consultant. There were 4 different incentives coupled with various lending options that required some discussion and thought and the process took a while. Lorenzo remained helpful and even tempered even when we gave him some negative feedback on the pricing options and the bottom line. We ended up purchasing the car and left the dealership that evening feeling we received an honest and fair deal. Lorenzo I think went above and beyond making this happen. His sales technique was not high pressure, it was patient, friendly and informative. In addition we were helped and impressed by another of Liberty's sales associates (sorry do not remember his name, had the desk next to Lorenzo and graduated from Holy Name High School). And best of all the finance manager approving the deals found us an additional last minute discount that was really unexpected. So all good. Recommend the whole gang. More