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Liberty Ford Maple Heights

Maple Heights, OH

3.8
136 Reviews
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5500 Warrensville Center Rd

Maple Heights, OH

44137

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Showing 136 reviews

March 26, 2016

Excited and HAPPY!!! I LOVE my Dodge Nitro SXT 2008 that I just purchased through Liberty Ford Maple Heights. Lorenzo helped me for 5.5 hours as I tried out countless car More

by MandieDodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo
January 05, 2016

Love my truck and Liberty helped me get it. All of the staff at Liberty Ford are very professional and very pleasant to work with with. Thank you Liberty Ford More

by twaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Pete
Jan 18, 2016 -

Liberty Ford Maple Heights responded

Thank YOU for choosing us! We're happy to help.

December 14, 2015

extremly satisfied!! I came to Liberty Ford just to look at the certified pre-owned. I know i had zero credit walking in. I told Jim my situation and he said he will help More

by Michelle R1284
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim olenik and Steven Bissler
Dec 21, 2015 -

Liberty Ford Maple Heights responded

Michelle, I'm glad you were able to work with Jim and our team to begin your road back to credit recovery. It's a service we offer all of our customers, and with the rebates and incentives on new Fords now is a great time to get into a new vehicle no matter what! Let us know if we can do anything else for you, we're happy to help.

October 10, 2015

Unexpected succes While I originally went to the dealership to possibly figure out options for trading in my current leased vehicle I did not expect to end up with a ne More

by Jezzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Olenik, Chad, Pete
Oct 15, 2015 -

Liberty Ford Maple Heights responded

It happens all the time... people come to the dealership thinking they want one thing and after talking to our salespeople (who know their stuff, by the way) they end up finding the vehicle they REALLY wanted. We're glad we could help you through the same journey! Enjoy your new vehicle and be sure to stop in if you need anything else, we're always here to help.

September 04, 2015

A great experience from a great team. The staff at Liberty Ford Maple Collision Center are fantastic! The whole process of getting body work done to my car and receiving my car back in the More

by kern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy, Jenna, Ron, Mike.
Sep 08, 2015 -

Liberty Ford Maple Heights responded

Thank you so much for trusting us with your repairs. We're happy to hear the process was smooth from start to finish. Let us know if there is anything else we can do to help, we're happy to!

September 02, 2015

Great Experience! I traded in my 2012 Ford Focus Standard for a 2015 Ford Focus Titanium. Walt Bailey made the trade go smoothly! All questions and concerns were answer More

by Alyssa P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Bailey
Sep 08, 2015 -

Liberty Ford Maple Heights responded

Thank YOU, Alyssa, for choosing our Maple Heights dealership. Enjoy your new Focus! The Titanium was a great choice, we're sure you're going to love it.

August 06, 2015

Red Carpet service via the Body Shop Working with Ron of the Liberty Ford Body Shop made a difficult repair easy and simple. The service was "Red Carpet" from the moment I entered his are More

by Milan 07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron of the Body Shop.
Aug 07, 2015 -

Liberty Ford Maple Heights responded

We sincerely appreciate the feedback and will be sure to share it with Ron and the team! Thanks for choosing Liberty.

August 03, 2015

Wonderful experience I had a really good experience when I went into the dealership, I was warmly greeted by Jim Olenik when I entered the door. During the whole time I wa More

by Jazzyjennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Olenik
Aug 07, 2015 -

Liberty Ford Maple Heights responded

Great to hear, thank you so much for sharing your experience with us. We appreciate it!

July 08, 2015

great experience We have been buying cars from Walt bailey for years and will never go through anyone else. He is kind and caring. He is not only a great salesman but More

by kylel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt bailey
Jul 13, 2015 -

Liberty Ford Maple Heights responded

Thank you very much for your feedback! Walt is awesome, we're not surprised that he has taken good care of you over the years. Let us know if there is anything else we can do for you.

July 04, 2015

Wonderful experience Great Service by everyone involved in selling us a new car. The Salesman - Drazen G was wonderful and never rushed us and took time with us. The finan More

by eddie106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drazen Grnovic
Jul 06, 2015 -

Liberty Ford Maple Heights responded

Thank you so much for sharing more about your experience with us Eddie. We're glad to hear your experience went well.