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Lia Volkswagen

Enfield, CT

4.9
137 Reviews
Call Dealership (860) 265-4003

140 Elm St

Enfield, CT

06082

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137 Reviews of Lia Volkswagen

February 29, 2024

Very helpful! Helping me get a car within a couple of days. Definitely recommend to everyone More

by Austin.madore69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keri Kazalis, Matt Doyle
Report | Print
Feb 29, 2024 -

Lia Volkswagen responded

Great! Thanks so much for your thoughtful feedback, Austin. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

February 26, 2024

Great and easy experience. Bill was willing to work with me from the beginning in a very worry free and friendly transaction More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Aitchison, Matt Doyle
Report | Print
Feb 29, 2024 -

Lia Volkswagen responded

Congratulations on your new VW, SD! We're thrilled you enjoyed a pleasant and supportive buying experience with Bill, and we appreciate your awesome feedback. We wish many happy travels to you in your new ride, from all of us at Lia VW Enfield!

January 14, 2024

Jason Farwell is very knowledgeable, pleasant and helpful with questions I have each time Inservice my car. Great customer service More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Nikole Goodman, Eric S. Tyler, Matt Doyle, Jason Farwell, Al Guimares
Report | Print
Jan 17, 2024 -

Lia Volkswagen responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Jason has always taken such great care of you and your vehicle. Thank you for making Lia VW your #1 choice for service!

January 01, 2024

Jason Farwell is very nice to deal with. He is calm, patient, f3riendly, and goes over everything methodically and repeatedly,if necessary. He is sensitive to our concerns. Working with him More

by kras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Report | Print
Jan 03, 2024 -

Lia Volkswagen responded

Thank you for leaving Jason this wonderful review! We are happy to hear that he provided you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 30, 2023

Excellent customer service as car was ready on time and all repair items were satisfactory More

by Jwilliams116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Report | Print
Jan 03, 2024 -

Lia Volkswagen responded

Thank you for sharing your positive experience with us! We are glad that our team got your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Safe travels!

December 23, 2023

Professional, responsive, and patient. Great communication. I don't like to think or worry about my car and Lia makes this happen. More

by mindymangels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikole Goodman, Jason Farwell
Report | Print
Dec 29, 2023 -

Lia Volkswagen responded

Thank you for your kind words. We're delighted you continue to receive the best care from our amazing service team. We wish you the safest of travels until we may help you again!

December 17, 2023

Jason is the best service rep I have ever run across. He actually listens to what you say and follows through. He has also responded to some immediate needs that I presented. More

by cevula1234555
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric S. Tyler, William Aitchison, Jason Farwell, Al Guimares
Report | Print
Dec 18, 2023 -

Lia Volkswagen responded

Thank you for your positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Jason provided you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 13, 2023

Smooth transaction. Staff were great, vehicle was great, and the overall experience was just right. More

by fking8174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Tony Reynolds
Report | Print
Dec 13, 2023 -

Lia Volkswagen responded

We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our teams could provide you with top notch service. We are delighted to know that they made your overall car buying experience here at Lia Volkswagen just right. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

November 23, 2023

Very easy to deal with. Anthony Reynolds was professional, friendly and helpful. He is the reason we are repeat customers at Lia Volkswagen. More

by carventos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Reynolds
Report | Print
Nov 30, 2023 -

Lia Volkswagen responded

Carventos, We greatly appreciate you for leaving Anthony this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Anthony could provide you with top notch service. We are delighted to know that he was professional, friendly and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Volkswagen team!

November 10, 2023

Great Customer Service every time! !!! Always going above and beyond! Jason at Services is Amazing!!! More

by Jayjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Report | Print
Nov 13, 2023 -

Lia Volkswagen responded

Thank you for sharing positive feedback on Jason! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Jason has provided for you. We wish happy travels this holiday season!

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