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Lia Volkswagen

Enfield, CT

4.9
137 Reviews

140 Elm St

Enfield, CT

06082

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137 Reviews of Lia Volkswagen

December 10, 2024

I have had numerous little things that annoy me with my Volkswagen, However, I could at least say Devan from Lia VW Enfield, has been fantastic. Professional courteous gives you the real timetable. Follows More

by gioventinoterni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan P.
Dec 10, 2024 -

Lia Volkswagen responded

We are grateful for you leaving Devan this flawless review! We are thrilled to hear that Devan took phenomenal care of you. We are pleased to know that he was professional, courteous and fantastic. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 22, 2024

Bill Atchison was great to work with! No pressure dealership with great options , kind knowledgable service. Made the whole process so easy! Thanks Bill! More

by Aalbano1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Aitchison
Nov 22, 2024 -

Lia Volkswagen responded

Thank you for your wonderful review! We work extremely hard to ensure our guests' experience is as pleasant as possible and we are thrilled that Bill took great care of you. We hope for an opportunity to work with you again!

September 23, 2024

Tony is very knowledgeable about the Volkswagen line. He allowed me to test drive the vehicle that I was interested in. He answered all my questions with confidence which made me feel that I was getting More

by brianH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Reynolds
Sep 24, 2024 -

Lia Volkswagen responded

Brian, nothing means more to us than your satisfaction, so thank you for your awesome review of Tony! We're pleased Tony did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new VW!

September 13, 2024

Everyone at this dealership from the General Mgr down could not do enough to make our buying experience the best that it could be. Our sales person, Tony Reynolds, went above and beyond to acquaint us w More

by carmella
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
General Mgr Chris Proctor, Tony Reynolds, Matt Doyle
Sep 13, 2024 -

Lia Volkswagen responded

Thank you for your outstanding feedback, Carmella. We're delighted Tony and the Lia VW team provided exceptional service at every step in the process. Congrats on your new ride! We wish you all the best in your travels to come!

September 05, 2024

Andre Green is an excellent Service Advisor. Got us right into service dept & ordered Required part for next day service. The Mechanic did an amazing job diagnosing the Right Rear Wheel Hub Fail More

by dorylou999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Green, Service Advisor
Sep 06, 2024 -

Lia Volkswagen responded

Sandra, thanks for stopping by to share your 5-star review of Andre! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 03, 2024

William Achitison did an excellent job showing me a vehicle that suited my tall height. He explained the features of the vehicle and did an excellent sales job More

by duspon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Aitchison
Sep 05, 2024 -

Lia Volkswagen responded

Thank you for letting us know William provided you with an accommodating and informative dealership experience! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia VW!

May 02, 2024

Lia Volkswagen was great to work with. Bill was able to get me into the exact car I wanted! More

by abby.alejandro44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Aitchison, Matt Doyle, Jason Farwell
May 06, 2024 -

Lia Volkswagen responded

Congratulations on your new Volkswagen, Abby! We're thrilled you enjoyed a pleasant and supportive buying experience with Bill, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Lia Volkswagen!

March 29, 2024

Very good people to work with. . they really do make you feel comfortable and very relaxed about picking a vehicle More

by Yannimirisisyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Proctor, Tony Reynolds, Matt Doyle
Apr 01, 2024 -

Lia Volkswagen responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership team, and we hope that you'll think of us the next time you have any automotive or VW needs. Safe travels until we meet again!

March 27, 2024

Superior service by Jason farewell , as always! He found a coupon for me without me even asking. He is the reason we bring our car to Lia. It’s the car for our daughters so it is so important th More

by Bennettwwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were 2 there Saturday shift , both fantastic , Jason Farwell
Mar 28, 2024 -

Lia Volkswagen responded

Thank you for reporting on the exceptional work Jason and our service team consistently do for you! It is always our pleasure to help you keep your family's vehicles in shape. Thanks for choosing Lia VW!

March 02, 2024

Everytime I stop in they help resolve my issue . This time I didn’t call ahead of time. More

by Mcgannfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Farwell
Mar 05, 2024 -

Lia Volkswagen responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

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