Lia Honda Albany

Honest, fair, pressure-free buying experience. Gave me the most off MSRP and most money for my trade without hard-ball haggling. Was given a price initially and shopped around for a week. Came back Gave me the most off MSRP and most money for my trade without hard-ball haggling. Was given a price initially and shopped around for a week. Came back to Lia Honda and was offered the same deal and even gave me a little more for my trade. I was not badgered by phone calls and emails in the interim. Would recommend them to anyone and will go back next time I am in the market for another vehicle. More

Samantha Hart!! Amazing Samantha Hart helped me when I got to Lia Honda and was so nice to me and even made sure I had a loaner car!! She also talked with me while we did the Samantha Hart helped me when I got to Lia Honda and was so nice to me and even made sure I had a loaner car!! She also talked with me while we did the paper work!! I'd go back just to have her help me with future services on my Honda Civic :) More

Great dealership No pressure to buy . not like other dealers I was looking to have a air bag issue maybe taken care of when i went to lia honda .After making contact thru internet and decided to look at a new ci I was looking to have a air bag issue maybe taken care of when i went to lia honda .After making contact thru internet and decided to look at a new civic coupe .Took a coupe for a test drive and thought maybe i should what kind of deal i could make trading my 2012 honda in ... they didn't have the car i was looking for so i thought not a lot of sense trying to make a deal when the salesman Jason Cross said they could look in the area for the car i wanted and poof there it was ... made my life easy we both made a good deal .. and i bought it ... very smooth everything was first class ... More

Excellent Service I brought my 2010 Honda Pilot in for its yearly maintenance. We were given excellent quick service. Stephen Smith took real good care of us. He i I brought my 2010 Honda Pilot in for its yearly maintenance. We were given excellent quick service. Stephen Smith took real good care of us. He is professional and knowledgeable. He can answer any question with the utmost of intelligence. Lia Honda, not only has the best inventory for used and new cars, they stand by them with excellent service people like Stephen Smith. Anne C More

Great customer service Brought my 2004 Odyssey into Lia Honda for its 90,000 maintenance. Dealer has helped me keep this vehicle in top working order? For this visit Samant Brought my 2004 Odyssey into Lia Honda for its 90,000 maintenance. Dealer has helped me keep this vehicle in top working order? For this visit Samantha Hart went over the details of the service scheduled my vehicle and contacted me when the work was completed, and continues in the tradition of competent professional service that I have received for my Honda vehicles. More

Positive experience My lease was about to expire on my 2013 Civic. Went for info only about my options. Rob Dawes answered all my questions and presented several options My lease was about to expire on my 2013 Civic. Went for info only about my options. Rob Dawes answered all my questions and presented several options. At no point did he pressure me to make any decision. I did return and leased the 2016 Civic. Rob reviewed all features and set up my Bluetooth. I returned a few days later because I couldn't find the steering wheel release and needed help resetting the display screen. Rob again was attentive; took care of me immediately. Rob is very personable, patient and thorough. No pressure sales tactics in any of my interactions with Rob. The dealership is modern and comfortable. Great customer waiting area, free coffee/tea and snacks. More

car purchase Another new car purchase and trade at Lia Honda.Sale was stress free, accurate and same day pickup. Had the car in stock we wanted. Another new car purchase and trade at Lia Honda.Sale was stress free, accurate and same day pickup. Had the car in stock we wanted. More

Quick and efficient Service I went in for a walk in due lack of time but i was well received and promptly attended to. The service manager gave a patient listening to all my quer I went in for a walk in due lack of time but i was well received and promptly attended to. The service manager gave a patient listening to all my queries and requests and followed up on each one of them. After the service which took just 45 mins for a complete service including tire rotation and balancing, he explained all the different points about my queries and showed me how things are! Really impressed with the courtesy and the efficiency. Will definitely recommend it for all Honda Owners in Capital District region. More

A positive experience Robert Dawes was the salesperson I dealt with, and he deserves a TEN! He was knowledgeable, patient, and personable. He didn't push, and I believe h Robert Dawes was the salesperson I dealt with, and he deserves a TEN! He was knowledgeable, patient, and personable. He didn't push, and I believe he helped me make a good deal in a pleasant manner. More