Lia Honda Albany
Albany, NY
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Very helpful and convenient! The staff were exceptionally nice and service was very quick! Shawn Hugg was very sweet and had wonderful customer service! The staff were exceptionally nice and service was very quick! Shawn Hugg was very sweet and had wonderful customer service! More
I worked with Robert Dawes. He was very helpful and patient with me. I didn’t know if we wanted a crv, passport or pilot so I test drove all three. i left the dealership becaus He was very helpful and patient with me. I didn’t know if we wanted a crv, passport or pilot so I test drove all three. i left the dealership because I needed to think about the choices. Rob didn’t pressure me which was wonderful. Once I decided to buy, Rob negotiated over the phone. The experience was a smooth and pleasant. More
Joe Wiley. Honest, excellent integrity, personable. I have always felt that he looked out after my interests. Good for the dealer. Outstanding for the cust Honest, excellent integrity, personable. I have always felt that he looked out after my interests. Good for the dealer. Outstanding for the customer. I feel safe with Joe More
First let me say that I have purchased 5 vehicles from Lia over the years. I was looking for a new crv and decided to go back to them since the experience was so good the last time. The salesman Wayne, wa Lia over the years. I was looking for a new crv and decided to go back to them since the experience was so good the last time. The salesman Wayne, was ok. But the sale manager Brandon was not very easy to deal with. I knew what my trade was worth and he tried to give me a much lower price and then wouldn’t even deal on his offer. They wanted to lower the price offered since they didn’t have the car I was interested in their Albany lot and would have to have it shipped from Brewster and I would have to continue driving my vehicle until they could have it transferred. They even hinted that I would have to pay to have it shipped to Albany. I think you should really take a closer look at your sales manager. But, when you see 10 sales reps and I was the only customer that should say something about them. You have lost a loyal customer forever. I went to another Honda dealer, they had the exact vehicle I was looking for and gave me what I wanted for my trade. I will recommend everyone I know to visit Della Honda. Even the accessory list had different prices How can Lia charge 400.00 more for wheels than another dealer? I’m not happy with the whole experience and I have already started telling everyone I know about my horrible experience there. More
Joe Wiley. Extremely knowledgeable of her work, patience with me in a professional way, time attentive, and always make sure his customers are satisfied before Extremely knowledgeable of her work, patience with me in a professional way, time attentive, and always make sure his customers are satisfied before departing Lea Honda Building. I always request Joe when I schedule my vehicle for service at Lea Honda of Albany. I 100% percent that you ask for job during your appointment schedule and Lea Honda of Albany to purchase your cars. Mae S./ Rotterdam More