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Lia Honda Albany

Albany, NY

4.9
1,147 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,147 reviews

December 27, 2023

Quick service and a nice waiting room while my car was being serviced. Nice dealership. More

by rrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Dec 28, 2023 -

Lia Honda Albany responded

We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!

December 26, 2023

Ernie was very helpful and knowledgable through the entire process. He consistently provided updates as to the status of my car and made solid recommmendations. More

by lundquer01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Dec 28, 2023 -

Lia Honda Albany responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that Ernest provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 21, 2023

I purchased my 2012 Honda accord from Lia…they have always done a great job and answer all questions when asked. I don’t hesitate to recommend them for servicing your vehicle! More

by Berkshires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith, Donald Cass
Dec 22, 2023 -

Lia Honda Albany responded

Thanks for the love, Berkshires! We're thrilled you always enjoy working with the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!

December 18, 2023

Very happy with my service appointment. Wes was the specific person that I worked with, and he is always very friendly. He gives me good advice on when I should look into certain things on More

by MageeJared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Dec 18, 2023 -

Lia Honda Albany responded

Thank you for sharing your positive experience with us! Providing quality and efficient service is so important to us, and we are glad that Wes's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if we may ever be of further assistance to you.

December 12, 2023

Quick and easy experience. There was no back and forth shady tactics that were used. More

by Fightingirish51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Singh, Wayne Balthazard
Dec 13, 2023 -

Lia Honda Albany responded

We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they made your car buying experience here at Lia Honda Albany quick and easy. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

December 12, 2023

Working with Jai Patel made the experience buying a car worthwhile. He made it personal More

by topoaw8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Shields, Khalil Rasouly, Jai Kishan Patel
Dec 13, 2023 -

Lia Honda Albany responded

We are grateful for you leaving Jai this wonderful review! We are so appreciative of the opportunity to work with you and we are glad that Jai could provide you with 5-star service. We are pleased to know that he made your car buying experience here at Lia Honda Albany worthwhile and personal. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire team!

December 10, 2023

While no dealer is perfect 100% of the time, Lia Honda comes the closest that I’ve seen in my experience with several Honda dealers. They’re efficient and do their best to ensure all customers have a qual More

by accordboi032579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Burke, Stephen Smith
Dec 11, 2023 -

Lia Honda Albany responded

Thanks for the love! We're thrilled you always enjoy working with Steve, Erin, and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!

December 09, 2023

Shawn and the LIA team had me in and out with my required inspection and the cabin filter replacements. Thank You More

by jbsr48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hugg
Dec 09, 2023 -

Lia Honda Albany responded

Thank you for sharing positive feedback on Shawn! We want all of our guests to be treated to service that is convenient and reliable, so we're happy that's exactly what Shawn provided for you. We look forward to your next visit!

December 06, 2023

They are continually on point with their parts and service. They do the work timley. More

by Conway911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Dec 07, 2023 -

Lia Honda Albany responded

Conway 911, We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are thrilled to know that they are consistently on point. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 05, 2023

Joe Wiley was knowledgeable of the products and the specific vehicle I drive. His willingness to look into prices, created an opportunity for an 800$ upsell. And he also reached out to a tech within mi More

by Jrabbitevans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Dec 06, 2023 -

Lia Honda Albany responded

Thank you for taking the time to rate our dealership. Offering thorough and efficient service is so important to us, and we are glad that Joe provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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