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Lia Honda Albany

Albany, NY

4.9
1,147 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,147 reviews

January 26, 2024

You receive prompt attention when you arrive and the service staff will handle the smallest problem. Ernie Walton has helped me on several occasions and he is the best. He’s cheerful and personable. More

by edwarddiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Jan 26, 2024 -

Lia Honda Albany responded

Thank you, Edward! We're pleased you had another great service experience with us, and that Ernest made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 23, 2024

Joe Calabucci was very professional in his approach on handling my service appointment. He explained and followed up with any concerns. More

by Henryb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kelty, Stephen Smith, Joe Calabucci
Jan 25, 2024 -

Lia Honda Albany responded

Henry, thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Joe provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 19, 2024

They had great customer service. Jay Birnbaum made the whole experience quick and easy. I am very grateful. More

by L.A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
Jan 19, 2024 -

Lia Honda Albany responded

Thanks for the 5-star review of your dealership experience! We're delighted Jay provided you with all the support and guidance you needed to make this transaction a breeze. We wish you all the best in your upcoming journeys, from everyone at Lia Honda!

January 18, 2024

Service experience was positive. I have worked with Joe Calabucci over the years when bringing my Honda to dealership. Pleasant, positive, knowledgeable and professional. More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Jan 19, 2024 -

Lia Honda Albany responded

Thanks for the love, JMS! We're thrilled you always enjoy working with Joe and the Lia Honda team for your automotive needs. We hope to be of service to you for many more years to come!

January 09, 2024

It was a pleasure working with Gabriella angerosa. the young lady knew what she was doing. More

by gormanedg
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriella Angerosa
Jan 10, 2024 -

Lia Honda Albany responded

Thanks for taking a moment to give us the highlights of your dealership experience with Gabriella! We're delighted she was committed to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

January 06, 2024

Another awesome service experience at Lia Honda. I didn’t have an appointment but Earnest Walton fit me in even with their busy schedule. He is an asset to the Lia auto group. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith, Joe Calabucci, Ernest Walton
Jan 06, 2024 -

Lia Honda Albany responded

Ernest is awesome and we're very happy you enjoy working with him! Thank you for your continued business and positive feedback, Dave. We wish you the safest of travels until we can assist you with your vehicle again.

December 31, 2023

Excellent service was able to take a free Uber to the mall to occupy my time. My service was completed in a timely fashion was picked up and brought back to pick up my car. All the staff are fabulous More

by Kellyblodgett1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hugg
Jan 03, 2024 -

Lia Honda Albany responded

Kelly, thank you for taking the time to leave us this positive review! We are glad that our team provided you with quality and efficient service during your recent visit. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!

December 30, 2023

Erin Burke made the buying process quick and easy. She found me exactly what I wanted. Khalil made the finance process painless. Quickest purchase I’ve ever made. More

by Mdotluci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Rasouly, Erin Burke
Jan 03, 2024 -

Lia Honda Albany responded

Thank you for your wonderful review! Providing a smooth and efficient experience is always our goal, and we are glad that Erin's and Khalil's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 29, 2023

The salesman Wayne Balthazard did an excellent job showing me the car that I ultimately purchased. More

by vkuehnert55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
Jan 03, 2024 -

Lia Honda Albany responded

Thank you for sharing your positive experience with us! We are so glad that Wayne provided you with 5-star service. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 27, 2023

Wes Harrington was wonderful. He listened, found the best solutions to my trucks issues. Not pushing a service that could wait. I would highly recommend Lia Honda and all its staf More

by rgallogl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Dec 28, 2023 -

Lia Honda Albany responded

Thank you so much for your wonderful review and recommendation! We are glad that Wes took great care of you and your automotive needs. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

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