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Lia Honda Albany

Albany, NY

4.9
1,147 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,147 reviews

April 30, 2024

I stopped in to get information. Erin Burke helped me with my needs and showed me the Pilot I was interested in. Erin was friendly, professional, informative and helpful. I needed to More

by doug5955
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Erin Burke
May 01, 2024 -

Lia Honda Albany responded

Doug, thanks for taking a moment to give us the highlights of your dealership experience with Erin! We're delighted she was committed to your complete satisfaction. Congrats on the new Pilot! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

April 29, 2024

They damaged my car while it was in the shop and they didn't show me the full damage, then I had to threaten to call the manufacturer to get them to fix it properly. Dishonorable behavior. More

by Customer at Lia
Recommend Dealer
No
Employees Worked With
George Michaelides
April 11, 2024

The dealership was clean and welcoming. I was instantly greeted by Gabriella asking what she could do to help. More

by HeatherD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriella Angerosa
Apr 11, 2024 -

Lia Honda Albany responded

Thank you for recognizing Gabriella's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Lia Honda team may serve you.

April 02, 2024

I was very pleased with John Chianfagna and his professionalism. I would highly recommend him. More

by jbmorris6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chianfagna
Apr 02, 2024 -

Lia Honda Albany responded

Thanks so much for your stellar review of John! Nothing means more to us than your satisfaction, so we're thrilled John did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda!

March 22, 2024

I would say that Brett Reihs was real patient with my decisions about picking the right car and ultimately was very easy going and helpful with my first purchase at a car dealership. Thank you so much Br More

by Damon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Rasouly, Brett Reihs Jr.
Mar 26, 2024 -

Lia Honda Albany responded

Damon, thank you for sharing your experience with us! We're delighted Brett handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Lia Honda!

March 21, 2024

We've been buying/leasing Honda's from Lia for many years. Jai Patel is excellent to work with. More

by tomR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martino, Jai Kishan Patel
Mar 22, 2024 -

Lia Honda Albany responded

Tom, Thank you so much for leaving Jai this amazing review! We are so appreciative of the opportunity to work with you and we are glad that Jai could provide you with exceptional service. We are happy to know that he was excellent to work with. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Lia Honda Albany team!

March 03, 2024

This is the 3rd vehicle I have purchased from the Lia Auto Group. This dealership was clean and staff was professional and welcoming. Max Schlotter my salesman was extremely knowledgeable, professional More

by mwhalen081064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Schlotter
Mar 06, 2024 -

Lia Honda Albany responded

That's great! Thanks for the positive feedback on working with Max. We're delighted Max effortlessly accommodated your interest in a new Honda. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Honda!

February 24, 2024

Erin Burke at Lia Honda helped us purchase our new car. She was knowledgeable, and answered all our questions. She guided us through the process and gave a nice tutorial for the car. Everything went seaml More

by msphd
Recommend Dealer
Yes
Employees Worked With
Erin Burke
Feb 29, 2024 -

Lia Honda Albany responded

Thank you for this absolutely amazing review! We're thrilled to know how pleased you were with Erin's support and attention to details. Congrats on your new vehicle! Best wishes for awesome travels, from the whole team at Lia Honda!

February 23, 2024

Gabriella Angerosa, the Sales Consultant with whom I worked was professional, friendly, intelligent, helpful, and not pushy! She accompanied me, at my request, test driving the car, explaining things cl More

by lsoniam
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriella Angerosa
Feb 29, 2024 -

Lia Honda Albany responded

Great! Thanks so much for your thoughtful feedback. We're glad Gabriella took the time to thoroughly address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

February 20, 2024

Great experience. Sara and Brett this a pleasurable experience and really went above and beyond to make sure I had the best experience possible More

by wfredenburg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Reihs Jr., Sara Johnson
Feb 21, 2024 -

Lia Honda Albany responded

Thank you for sharing your experience with us! We're delighted Sara and Brett handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

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