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Lia Honda Albany

Albany, NY

4.9
1,148 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,148 reviews

March 02, 2023

My last service appointment was with Ernest Walton at Lia Honda. He was personable, professional and knowledgeable. He kept me informed as to the progress of the service being done. He’s an asset to the orga More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Mar 03, 2023 -

Lia Honda Albany responded

Thanks so much, Sandi! We truly appreciate your business and your lovely feedback on Ernest. It is our pleasure to provide convenient service that is also pleasant and welcoming, so we're glad this has been the case for you. We look forward to making your next appointment just as superb.

February 28, 2023

It's all about the service advisor. Steve Smith consistently provides his customers with excellent explanations and guidance. 5 stars!!!!! More

by steffisilon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Mar 01, 2023 -

Lia Honda Albany responded

Awesome! Thanks for recognizing Steve's talents with the honor of your 5-star review. We're delighted he continues to be a dependable resource for your automotive needs. Please give us a call any time our service team can help you with anything. It's always our pleasure!

February 25, 2023

Great service technician in Wes Harrington I always ask for him. Honest and knowledgeable has never BS me More

by Suzie H
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Feb 28, 2023 -

Lia Honda Albany responded

Thanks so much for your review, Suzie! Your complete satisfaction is why we do what we do. Wes is a great person to work with and we're so happy you were pleased with the attentive and transparent communication he provided for you. We look forward to your next appointment!

February 22, 2023

Willing to go out of their way to get you what you want and fairly good on pricing; Jai Patel was great to deal with in person, one the phone or by text. Attentive and hardworking! More

by GregM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jai Patel
Feb 22, 2023 -

Lia Honda Albany responded

Thanks for the fantastic review, Greg! Your total satisfaction means everything to us, so we're glad Jai made sure you got what you wanted and needed during the process. We hope to work with you again some day but until then, we wish you pleasant travels.

February 21, 2023

My experience with Lia was very positive. Anthony Allegra was very polite and professional. The process went very smoothly. We were able to go home and come back to pick the vehicle up aft More

by mccarthy329
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Allegra
Feb 22, 2023 -

Lia Honda Albany responded

That's great! Thanks so much for your thoughtful review of Anthony. We're delighted he provided you with a seamless dealership experience for the purchase of your pre-owned Chevy. We hope you love it and wish you all the best in your travels to come. Thanks for choosing Lia Honda!

February 21, 2023

The staff are always helpful ,respectful and always gives me a good deal whenever I purchase a vehicle. More

by sheilaramnarine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Singh, Rob Dawes
Feb 22, 2023 -

Lia Honda Albany responded

Thank you for taking a moment to share your 5-star review of our sales team! We're happy to know you enjoyed your dealership visit. Congratulations on your new Honda! We wish you many years of driving satisfaction and safe travels, until our paths cross again!

February 20, 2023

Ernest Walton was friendly and very helpful when I came into the Albany Honda to get my cars oil change. There was no pressure to get other things done, he was quick to get my car in and started and pleasa More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Feb 22, 2023 -

Lia Honda Albany responded

Hi, Nicole! Thank you so much for taking a moment to share positive feedback on your service visit with Ernest. We're glad he made your visit pleasant and convenient. We look forward to providing you with the same reliable service at your next appointment. Thanks for choosing Lia Honda!

February 20, 2023

Lia has employed people that care about customer service. Every time I visit the garage I am treated with respect and I know that they are working for me. More

by Thomas Brownell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Feb 22, 2023 -

Lia Honda Albany responded

Thomas, thanks for letting us know how pleased you have been with our service team! Nothing means more to us than your complete satisfaction, so it's great to know our team has consistently delivered such accommodating service to you. We wish you safe travels until we see you at your next appointment!

February 19, 2023

Dealership service team has been great and treat their customers with respect. It’s a pleasure to do business with them! More

by Davidadonnelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Harrington, Stephen Smith, Joe Calabucci, Joe Wiley
Feb 22, 2023 -

Lia Honda Albany responded

That's what we like to hear, David! Thanks for letting us know how happy you've been with our service team. It is our pleasure to assist you in keeping your vehicles in their best condition. We hope to continue doing so for years to come!

February 18, 2023

They have been kind and courteous each time I go in for a car or service. They answer my questions, are patient and knowledgeable. More

by volleytch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Feb 22, 2023 -

Lia Honda Albany responded

Thanks so much, Volleytch! Your complete satisfaction is why we do what we do. We're glad you have always enjoyed helpful and accommodating visits to our dealership and we graciously look forward to serving you again. Thanks for always choosing Lia Honda!

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