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Lia Honda Albany

Albany, NY

4.9
1,147 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,147 reviews

August 08, 2023

Excellent job in getting me in and out in a timely manner while getting the numerous individual tasks completed. More

by vinceviscanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Aug 08, 2023 -

Lia Honda Albany responded

Thanks a lot, Vince! We're happy our service team addressed all of your vehicle's issues completely and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Honda for all of your automotive needs!

August 04, 2023

It was a pleasure working with Wes Harrington at Lia Honda last week when I went for my oil change and tire rotation. He was extremely helpful and very courteous through the whole process. Wes also kept More

by Upset18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Aug 04, 2023 -

Lia Honda Albany responded

Upset18, thanks for taking a moment to give credit to Wes for ensuring a thorough and communicative service visit. We hope to ensure the same circumstances at your next appointment. See you then!

August 02, 2023

Grant was helpful and knowledgeable, he made my experience buying this car enjoyable and I will be recommending him to friends and family More

by Faziorosina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Little
Aug 03, 2023 -

Lia Honda Albany responded

Thanks so much, Rosina! We're thrilled Grant provided you with the exceptional service you'd been hoping for. Congrats on your new vehicle, and best wishes for awesome travels, from everyone at Lia Honda!

August 02, 2023

Steve Smith was great, got me in and out as promised. He called me as soon as my car was ready. Thank you! More

by suebeth64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Aug 03, 2023 -

Lia Honda Albany responded

Thank you for sharing positive feedback on your visit with Steve! Your satisfaction is our ultimate goal, so we're happy Steve's communication was on-point to make this a really convenient experience. Thank you for choosing Lia Honda!

July 31, 2023

I am driving the third vehicle I have purchased at Lia Honda. I am a very satisfied customer. More

by joannesammon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for stopping by to share your lovely feedback of our dealership! We're honored by your loyalty to Lia Honda, and we look forward to more opportunities to earn it each time you visit. See you next time!

July 30, 2023

I only deal with Steve Smith when I bring my car in for service . He is great to work with as he explains everything . More

by odellkate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for taking a moment to recognize Steve's unique excellence by sharing your thoughtful review! We're so happy he continues to provide you with his utmost care and diligence each time you visit. We look forward to ensuring the same circumstances at your next appointment!

July 29, 2023

Donald Cass is an excellent, courteous, efficient, knowledgeable, and helpful employee at Lia Honda in Albany NY. More

by Therese L Broderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cass, Donald
Jul 31, 2023 -

Lia Honda Albany responded

Therese, thank you for your kind review of Donald on our service team! We're happy he took excellent care of you and of your Honda. We wish you the safest of travels until we may be of service to you again!

July 28, 2023

Had to go in for a NYS inspection. Easy process driving in and processing what I needed to get done. Waiting area was comfortable. Wes Harrington did a good job of keeping me informed More

by coamchml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Jul 31, 2023 -

Lia Honda Albany responded

Thanks for letting us know Wes provided you with a convenient, smooth service experience! Your satisfaction is our top priority, and we're happy he handled your vehicle's inspection with great care. We look forward to your next appointment!

July 25, 2023

I am very pleased with the entire experience of purchasing my first new car. They were very polite on the phone and I met Brett R in the parking lot and he was awesome right from the start. He is v More

by sean.childs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Reihs Jr.
Jul 27, 2023 -

Lia Honda Albany responded

Sean, thank you for sharing some thoughtful feedback on your purchase experience with Brett! We're delighted he helped make this a smooth transaction. Congrats on buying your first new car! Best wishes for happy travels in your future, from everyone at Lia Honda!

July 24, 2023

Everyone at Lia Honda was very knowledgeable and helpful, especially Brendan Shields and Chris Dollard. I have nothing but praise for their excellent service! More

by Jrdollard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Dollard
Jul 24, 2023 -

Lia Honda Albany responded

Thanks for the positive feedback on your experience with Brendan and Chris! We're delighted they teamed up to provide you with a seamless transaction. Congrats on the new Honda! Best wishes for amazing travels in your future, from all of us at Lia Honda!

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