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Lia Honda Albany

Albany, NY

4.9
1,147 Reviews

1258 Central Ave

Albany, NY

12205

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Showing 1,147 reviews

August 26, 2023

The man who services my car is always knowledgeable and fair. I feel we can trust him, and my car runs well because of him. More

by BarbaraFit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Aug 28, 2023 -

Lia Honda Albany responded

Barbara, thanks for stopping by to tell us how great your service visit was! We're pleased your service advisor continues to provide you with his best support and communication. We look forward to ensuring the same circumstances at your next appointment!

August 23, 2023

When it was time for a new car, we looked for Grant Little as he was an absolute pleasure to work with when leased our 2021 Honda Civic. We wound up leasing a new 2023 Civic! Grant helped through eve More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Grant Little
Aug 23, 2023 -

Lia Honda Albany responded

Wonderful! Tom, thanks for letting us know how pleased you've been with Grant's assistance. We're delighted he continues to provide you with exceptional dealership experiences. Congratulations on your new Civic! Best wishes for safe and pleasant travels, from everyone at Lia Honda!

August 22, 2023

It was an excellent experience with Jay Birnbaum from Lia Honda. He was respectful to our needs, working hard to satisfy our expectations for a pre-owned vehicle. Many thanks! More

by Kar Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Birnbaum
Aug 23, 2023 -

Lia Honda Albany responded

Hi, Kar! Thanks for taking a moment to give credit to Jay for his excellence in service to you. We're thrilled his support made this transaction a great success. Congrats on your new pre-owned Honda! We wish you all the best in your travels to come, from all of us at Lia Honda!

August 21, 2023

I've been buying cars from Lia Honda for about 15 years. Buying a car is never actually "fun" but Lia makes it pretty painless. More

by Gary MD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Christopher Dollard
Aug 22, 2023 -

Lia Honda Albany responded

Gary, thank you for sharing some thoughtful feedback on your purchase experiences with us! We're delighted our team helped make this another smooth transaction. Congrats on the new pre-owned Honda! Best wishes for happy travels in your future, from everyone at Lia Honda!

August 18, 2023

Wayne Balthazard was very knowledgeable and helpful with this purchase. I have gone to other dealers and walked away, but not this time. Thank you very much for your time and help. I ‘m so very happy God pl More

by IrishAnnieB57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard, Robert Martino, Sara Johnson
Aug 22, 2023 -

Lia Honda Albany responded

Thanks so much, Annie! We're thrilled Wayne provided you with the exceptional service you'd been hoping for. Congrats on your new Honda, and best wishes for awesome travels, from everyone at Lia Honda!

August 15, 2023

1000 mile checkup on new Honda. Wes Harrington was a pleasure to work with. Was in and out in no time. More

by Bonnie1206
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Aug 16, 2023 -

Lia Honda Albany responded

Thanks for the wonderful feedback, Bonnie! We're happy Wes handled your visit with diligence and great care so he could return you to the road in a timely manner. We look forward to making your next appointment just as superb!

August 11, 2023

They are always friendly and efficient and I am always pleased with their good work More

by Avc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington, Stephen Smith, Joe Calabucci, Joe Wiley, Ernest Walton
Aug 14, 2023 -

Lia Honda Albany responded

Hi, Avc! We sincerely appreciate your continued business, and we're delighted our service team always treats you to a high quality service experience. Thank you for the kindness of your 5-star review. Safe travels until we see you again!

August 10, 2023

Excellent service. Did not feel pressure to get more work done than the vehicle needed. Everyone was very knowledgeable and efficient, so I was not there all day waitin More

by fmergil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Logan
Aug 10, 2023 -

Lia Honda Albany responded

Thank you for sharing your experience in our service department! We're delighted you got to take part in our BBQ and also have your vehicle serviced in a timely manner. Thanks for choosing Lia Honda for your automotive needs!

August 10, 2023

Joe Calabucci was courteous and attentive to my servicing needs. Because I did not schedule an appointment he was able to fit me in within a reasonable time. I was very satisfied with the servicing. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Aug 10, 2023 -

Lia Honda Albany responded

Donna, thank you for taking a moment to let us know how satisfied you were with Joe's assistance! We're pleased Joe did everything he could to make this experience convenient for you. Please come see us again some day!

August 10, 2023

Joe Wiley was very helpful, professional and accommodating to our needs. He got us a ride home and called us promptly when our car was ready and offered us a ride back which we declined because More

by srockman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Aug 10, 2023 -

Lia Honda Albany responded

Thanks for sharing your thoughtful feedback on working with Joe! We're glad his efforts to provide an exceptional visit met with your complete satisfaction. We hope you'll continue to choose Lia Honda for all your automotive needs!

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