Lia Honda Albany

I went to Lia Honda knowing I wanted to lease a new hybrid car, but I did not have very much money to work with and I had a beat up old trade. Michelle worked with me to get me into the car I wanted th hybrid car, but I did not have very much money to work with and I had a beat up old trade. Michelle worked with me to get me into the car I wanted the next day. She was an excellent saleslady and worked to develop a friendship with me. I would return to Lia Honda again. More

I just bought a 2011 Honda Accord. Had a wonderful experience. Nathan answered all my questions patiently, and the manager gave me a great deal on my trade-in on a Toyota Camry. Nathan was also acco experience. Nathan answered all my questions patiently, and the manager gave me a great deal on my trade-in on a Toyota Camry. Nathan was also accommodating to my schedule: he came to my work place to pick up my new car and install the remote starter. Now let's see how the service department is down the road. More

Since we were over on our miles on our Honda Civic's lease which was not up until February, 2011, I wanted to wait till after Christmas to see our options. I didnt want any bad news about how much we o lease which was not up until February, 2011, I wanted to wait till after Christmas to see our options. I didnt want any bad news about how much we owe before Christmas. My husband insisted we go and I was pleasantly surprised when I met Leighanne. She was such a pleasure to work with and we left there with a brand new 2011 Honda Civic and a new lease with no money down and for a less monthly payment than we had been paying. We not only will be returning, but we plan on referring them to our friends and family. Thank you Leighanne and Lia Honda, we love our new Honda Civic! Merry Christmas & Best Wishes to all in the New Year! More

I went to this dealership because Melissa was the first person to call me back with an internet quote, and her price was lowest (of 3) for both a coupe and a CR-V (I am actually still waiting to hear back person to call me back with an internet quote, and her price was lowest (of 3) for both a coupe and a CR-V (I am actually still waiting to hear back from one of the 5 dealerships I contacted!). She was willing to fit after-market heated seats (my "only" requirement besides 4 wheel drive) into a lower cost model CR-V if that is all I could afford. Phil was cheerful and professional, despite it being an internet sale with a lower commission, and took me on several test drives of different models, answering all my questions and contacting me after the sale several times to see if I had questions. I was very impressed by the dealership and will probably be taking my car an hour from home to get it serviced there for major services, because the staff are so friendly and helpful and knew their stuff. More

I would recommend this dealership to friends and family because the service was excellent and the deal offered was more than exceptional. Lia Honda has good customer service skills and they take the time because the service was excellent and the deal offered was more than exceptional. Lia Honda has good customer service skills and they take the time to really listen to what the customer wants and needs in a car. More

When working with Michelle, she was very quick and efficient. She was also very friendly. My husband and I also brought our children in and she was very good to them as well. Michelle did everything efficient. She was also very friendly. My husband and I also brought our children in and she was very good to them as well. Michelle did everything she could to make us feel welcome. Being at other dealers before I have felt rushed and felt very pressured but Michelle did not make us feel that way at all. We have bought a used car from Lia Honda before and we will be back to buy another in the future. More

My wife and I decided to buy a new Honda CRV-SE and submitted requests for Internet quotes from kbb.com to three dealers. Lia Honda promptly responded with the lowest quote so we decided to stop out fo submitted requests for Internet quotes from kbb.com to three dealers. Lia Honda promptly responded with the lowest quote so we decided to stop out for a look. It had been a long time since we bought a new car so I was expecting the stereotypical sales approach and to be pressured into buying a car. Our salesperson, Jessica Malatesta, simply asked what kind of car we were interested in and which colors we liked. My wife indicated she wanted a red CRV and shortly thereafter there was a red CRV in front of us waiting for our test drive. I was completely sold on the CRV after a short test drive but my wife was still a little hesitant, thinking that the CRV might be a little too big for her. I reminded her that we bought her a new CRV in 1999 and that she enjoyed driving it, and that the 2011 CRV offered the best combination of all-wheel drive, safety, reliability, resale value and economy, so she seemed to agree that we should buy the CRV. We told our salesperson that we liked the CRV and asked if they would come down on the price at all. Our salesperson's response was a simple polite and matter-of-fact "No". That was OK with me because the quote of $21,983 was at least a thousand dollars below what I was initially expecting to pay. Jessica (our sales person) then asked us if we would like to buy the CRV. At that point it occurred to me that buying a new car this way was not much different than buying a loaf of bread at a bakery - no sales pressure, no haggling about price, etc. I looked at my wife and said "what do you think?". My wife responded with "OK" but I could see that she was still a little hesitant so I told Jessica we wanted to think about it a little more. Jessica responded with a simple "OK" - again no sales pressure at all. We then left the dealership and headed back home thinking all the way that maybe we should turn around and go back and just buy the car. But Lia was not especially interested in our two 1994 Accords that we wanted to trade in (can't blame them for not wanting two 17 year old cars) so we decided to see if the dealer who had been servicing our two Accords might be interested - they were not. So to make a long story short, we went back to Lia and bought a CRV. They no longer had a red CRV in stock, so my wife had to use her negotiation skills with the sales manager at Lia to find her a red CRV, but after a couple of days she had her red CRV. Our overall sales experience was very pleasant although I was kicking myself the entire time for not buying the original red CRV when we had the chance. Kevin, the financial manager, was very pleasant and thorough in explaining our various options and again there was no sales pressure. My wife still hasn't driven her new CRV because she is still a little nervous about it being bigger than the Accord she was driving, but I'm sure that she will eventually give it a try and learn to love it. Meanwhile I am driving her back and forth to work. More

This was my sixth lease of a vehicle and the second time that I had the pleasure of dealing with Lia Honda of Albany. It also proved to be the my best experience of all! The sales personel was extremely kno that I had the pleasure of dealing with Lia Honda of Albany. It also proved to be the my best experience of all! The sales personel was extremely knowlegable, very helpful in answering all of my questions and gave me the time, without any sales pressure, to make my decision without fear of intimidation. I was over the mileage on my current Honda and Lia's sales manager, Dominick, suggested a way that he could help me with that extra mileage without over inflating the monthly cost of my new vehicle. I also had three more months left on my current lease and if I kept driving my current Honda Pilot until my lease expired in February of 2011 I would have been well over my agreed to mileage and subject to a very high "mileage over" cost. After Dominick and I spoke and finally came to an agreeable monthly payment I called my wife to inform her that we would soon be rid of our current "over mileage" Pilot and would soon be driving a sporty new 2011 Honda Pilot, with 15,000 miles a year this time! Thanks Lia Honda for being there for me. I know that when my current lease is up I will not hesitate to return to Lia Honda of Albany for what I'm sure will be another enjoyable cay buying experience. More

Leighanne was very helpful finding me a used car and very pleasant to work with. The used car had some minor scratches on it which Lia's body shop buffed out for free. Lia's prices were competitive with othe pleasant to work with. The used car had some minor scratches on it which Lia's body shop buffed out for free. Lia's prices were competitive with other dealers in our area and they threw in a free moon roof visor. More

Phil Rasile was very helpful in trying to get me the best deal for my new car. I wasn't planning on shopping until next Spring, but when he went through the possibilities with me and helped me get what I wan deal for my new car. I wasn't planning on shopping until next Spring, but when he went through the possibilities with me and helped me get what I wanted now, it was nice not to have to wait. John Carroll was also a big help. He lowered my interest rate and kept my payments down where I wanted them. I would recommend Phil and John to anyone that would like to shop for a Honda. More