Lia Honda Albany
Albany, NY
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Michelle was great! She didn't play any games with the negiotations. We gave her our expectations on the price and she met them!!! First time ever that I have purchased a car and didn't have to haggle o negiotations. We gave her our expectations on the price and she met them!!! First time ever that I have purchased a car and didn't have to haggle over price!!!!! I have been a faithful BMW customer for 7 years and was ready to make a change due to product price vs. value. I am glad that I researched Honda..... When I went to pick up my car, everything was ready. Michelle took the time to show my my navigational system and pair up my Bluetooth! She is truly a sweetheart and a pleasure to do business with!!! I look forward to a long relationship with Lia as well as a positive experience with my new car!!!! I have a Sales background and know what it takes to gain a customer's loyalty. Good Customer Service and great value on product. I feel that I received both from Michelle at Lia!! I will continue to use Lia for my vehicle's servicing. More
Michelle was warm, friendly, listened to my concerns. She related my needs to Dominic Baia and John Carroll perfectly and we all had a happy deal. I will definitely recommend Lia Honda of Albany and Michelle related my needs to Dominic Baia and John Carroll perfectly and we all had a happy deal. I will definitely recommend Lia Honda of Albany and Michelle to all my friends who are looking for a car. More
Phil Rasile was very patient and informative. He knows the business and was able to get me a sensational deal. I would highly recommend Lia Honda and Phil Rasile to anyone interested in buying or leasing the business and was able to get me a sensational deal. I would highly recommend Lia Honda and Phil Rasile to anyone interested in buying or leasing a Honda. More
Run away. Worst service ever! Brought car for service and they charged 200 for 2 diagnostic. They should feel ashamed. Lots of old people jerked aroundvthere. Bunch of crooks. They try to convince you to buy they charged 200 for 2 diagnostic. They should feel ashamed. Lots of old people jerked aroundvthere. Bunch of crooks. They try to convince you to buy tires...Managers are playing games and they don't care. More
Lia Honda was very easy to work with while purchasing a new car. I would go there for my next car purchase and would recommended Lia Honda to my friends and family. The process was simple and seemed to go new car. I would go there for my next car purchase and would recommended Lia Honda to my friends and family. The process was simple and seemed to go by fast. There were no hidden pitches or pressure to add additional services. All in all, it was a great experience. More
Lee was friendly throughout the buying process,and worked to fit our budget. We were looking for a 24 month lease, and they made that possible. I leased a 2011 Honda Civic, and was pleased with the conditi to fit our budget. We were looking for a 24 month lease, and they made that possible. I leased a 2011 Honda Civic, and was pleased with the condition I received it in. I would recommend Lia Honda to a friend for their willingness to work to find a car that you like in your price range and for their friendly staff. More
I give a great rating for Lia Honda of Albany, This is my 2nd purchase from Lia Honda. I referred my fiance to go and take a look and as my first time going and dealing with Leighanne Keller it was a overall 2nd purchase from Lia Honda. I referred my fiance to go and take a look and as my first time going and dealing with Leighanne Keller it was a overall a great purchase again. She made both purchases easy and very fast! I have been to other dealerships and bought cars and I never had a salesperson like her, She def knows how to get things done in a timely manor and I always try and refer peolpe to her who are looking for new cars! I am very Pleased with Both of my services from Leighanne Keller.. More
The team is great, I got good deal for my Honda Civic. I like to make only one comment: the finicing is not so good I mean about the interest rate. I got at the beggining 3% and at the time when I sould sig like to make only one comment: the finicing is not so good I mean about the interest rate. I got at the beggining 3% and at the time when I sould sigh all papers the interest rate was so up 6.6%. They reduced to 6.54%. That is all. Thank you. More
I was extremely pleased with my experience...from the moment I walked in until I drove away with a new car was approx. 3 hours (unheard of)...I was treated with respect and had all my requests accommodat moment I walked in until I drove away with a new car was approx. 3 hours (unheard of)...I was treated with respect and had all my requests accommodated(almost all- would have like price lowered a little more-but felt I received a really good deal:)). Jessica wasn't "pushy"..loved her no-pressured style...that day due to a very good friend having been hospitalized, a high-pressured sale tactic would have sent me walking! I have praised the experience to friends, family and business associates. Thank you for an enjoyable experience! More
Have purchased several new Accords from Lia Honda and have so far not had any problems with any of them or service. Would have liked a higher trade-in value for my old Accord but price we got was fair. have so far not had any problems with any of them or service. Would have liked a higher trade-in value for my old Accord but price we got was fair. I would recommend Lia Honda to my friends. Love my new 2011 Accord EX-L. More