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Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.9
1,147 Reviews
Call Dealership (518) 641-1891
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1258 Central Ave

Albany, NY

12205

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Showing 1,147 reviews

September 27, 2023

Once at the dealership service was excellent. In quickly and ride from and back with Lyft. Joe Wiley service manager guided me through the process. Work was done in several hours and I was contac More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
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Sep 27, 2023 -

Lia Honda Albany responded

Steve, thanks for taking the time to review your service experience! We're happy Joe handled your visit with great care and diligence to get you safely back on the road. We hope you'll continue to choose Lia Honda for all your automotive needs!

September 26, 2023

Always accommodating to the customer who always comes first with Lia Honda. Wouldn’t go anyplace else to service any of my vehicles, Thanks for your dependability. You are especially fortunate to have J More

by Merry Christmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
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Sep 26, 2023 -

Lia Honda Albany responded

We're so happy to hear that! Thank you for letting us know how pleased you've been with the reliable and friendly service Joe and the Lia Honda team always provide for you. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may be of service to you again!

September 24, 2023

Used this dealership because they promised car faster. Took 2 months vs. promised 4 weeks. Once I corrected finance dept on advertised finance rate, financing went smoothly and as discussed. Easy pick up/ More

by X
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
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September 22, 2023

CJ Notaro is excellent to work with we appreciated being able to consider our options in a non pressured atmosphere. More

by trace46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Notaro
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Sep 26, 2023 -

Lia Honda Albany responded

Great! Thanks so much for your thoughtful review of CJ. We're delighted CJ provided you with all the insight and time you needed to weigh your options. We certainly look forward to working with you again some day!

September 22, 2023

I recently had an appointment with Wes Harrington. ...he was efficient, pleasant and the work done was excellent (as always at Lia Honda Albany). And the appointment didn't take very long. It is always More

by rungerryrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Harrington
Report | Print
Sep 22, 2023 -

Lia Honda Albany responded

Thanks so much, Geraldine! We're delighted the value of Wes's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality service at your next appointment!

September 22, 2023

Rob Dawes was very accessible and easy to work with. I would definitely buy again through him at Lia More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Dawes
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Sep 22, 2023 -

Lia Honda Albany responded

Wonderful! Thanks so much for your thoughtful feedback, Mark. We're glad Rob took the time to address your needs and wishes to ensure a truly satisfying dealership experience. We wish you all the best in your journeys ahead, from all of us at Lia Honda!

September 20, 2023

Steve Smith does an excellent job of customer service. I have ALWAYS had a great experience with Steve. More

by Paula Mandigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
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Sep 21, 2023 -

Lia Honda Albany responded

Paula, thanks for letting us know how pleased you've been with Steve's assistance! We're glad he continues to provide you with his utmost support and insight at each visit. We look forward to making your next appointment just as outstanding!

September 19, 2023

Once again Steve Smith comes through. I brought my car in for an oil change and found out it had brake issues. Steve called me and we got it done. All good now. Thanks Steve. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
Report | Print
Sep 19, 2023 -

Lia Honda Albany responded

Thank you, Dave! We're pleased you had another great service experience with us, and that Steve made sure your vehicle was like new when he returned it to you. We appreciate your kind words and look forward to seeing you at your next visit!

September 13, 2023

Great customer service as always from service folks. Ernest is courteous and professional. Always a good experience. More

by dan.herrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Walton
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Sep 13, 2023 -

Lia Honda Albany responded

Thanks so much, Dan! We're pleased the value of Ernest's support and expertise exceeded your expectations at this visit. We appreciate your continued business, and look forward to giving you the same high quality experience at your next appointment!

September 12, 2023

Lia always does a great job with servicing my vehicle. Timing of the service is typically predicted well and I love the option they now have for free Lyft service to transport you back and forth if you ca More

by Amoonchild720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hugg
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Sep 13, 2023 -

Lia Honda Albany responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy your service advisor handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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