Lia Honda Albany
Albany, NY
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Salesman I worked with was very friendly. He was not pushy like other dealers that I worked with in the past. He was willing to sit down with me and work at getting us the best deal that he could give. pushy like other dealers that I worked with in the past. He was willing to sit down with me and work at getting us the best deal that he could give. I was extremely satisfied with the service that I received. I would definitely recommend Lia Honda in Albany to friends and family for their next car purchase. More
I would highly recommend buying a car at Lia Honda of Albany. I worked with Bob Martino and he was friendly, outgoing, and knowledgable on all of the models. I would highly recommend going to see Bob Mar Albany. I worked with Bob Martino and he was friendly, outgoing, and knowledgable on all of the models. I would highly recommend going to see Bob Martino as he showed me the respect and helpfulness that all car buyers are seeking. More
SLOPPY MAINTENANCE TECH...NO PRIDE IN HIS WORK.... SLOPPY MAINTENANCE TECH...NO PRIDE IN HIS WORK.... After purchasing 4 new tires for my Honda fit from LIA Albany...spending $440 ...delivered back SLOPPY MAINTENANCE TECH...NO PRIDE IN HIS WORK.... After purchasing 4 new tires for my Honda fit from LIA Albany...spending $440 ...delivered back to me with 4 dirty wheels full of grease and finger prints. The car was taken in Clean /Washed....After sending an email after service no response from LIA....A very unprofessional work attitude. They talk so sweet to you but could care less once the money is taken from customer. Oh, by the way , I also purchased the honda fit from LIA...this is what they think of their own returning customers... More
I had a wonderful experience at Lia, and Wayne was the best! One of the other Honda dealerships in the area had given me quite a run-around, so I came into this experience skeptical and at least a litt best! One of the other Honda dealerships in the area had given me quite a run-around, so I came into this experience skeptical and at least a little angry, to be honest. I was ready to be disappointed, but within minutes, I knew that this was going to be a MUCH better experience. We pulled in, Wayne came right out, we chatted for a few minutes about what I was looking for (a Fit), then he sent us on a test drive - yes, *sent* us. He handed us the keys to a Fit with 4 miles on it, and told us to have fun. We drove it, loved it, and came back to talk numbers. I had a quote from the other dealership, and Wayne matched it, no questions asked (even though it was in my handwriting on a post-it note). We ended up getting our new Fit for less than invoice, and it took less than 45 minutes total to sit down, run numbers, and buy the car. We had to wait a day to pick it up - I was sad, but it was nice to pick it up all squeaky clean :) There was a bit of a hard-sell on the warranty, but no one really batted an eye when we said no thanks. This was, honestly, the best and most enjoyable time I've ever had at a car dealership. Wayne (the salesman) was laid back, and not at all pushy. I left with the car I wanted for the price I wanted - no complaints from me! More
Brought my car. The desk attendant was polite and nice and not phony. He listed what I wanted done. Didn't mind me asking questions. Printed out a detail of oil filter change, tire rotation and inspection and not phony. He listed what I wanted done. Didn't mind me asking questions. Printed out a detail of oil filter change, tire rotation and inspection. He came and got when the work was done and I left. For the work requested it was a reasonable wait time. I felt confident and would refer to others. More
Phil Singh is the BEST car salesman EVER! Honest, knowledgeable, efficient and friendly. If you are interested in a Honda, stop in to LIA Honda Albany and speak with him. No games, No hassels...just knowledgeable, efficient and friendly. If you are interested in a Honda, stop in to LIA Honda Albany and speak with him. No games, No hassels...just excellent customer service, sound professional advice and an overall GREAT experience! More
I stopped in at Lia Honda this morning to take a close-up look at the Honda Fit, not really planning to make the purchase today. A couple of the salesmen asked if they could help me, but when I said, "I'm j look at the Honda Fit, not really planning to make the purchase today. A couple of the salesmen asked if they could help me, but when I said, "I'm just looking around, thanks," they let me roam around and look to my heart's content. After I had been there a few minutes, Jeff approached me and asked if he could answer any questions. Long story short -- Jeff was so pleasant, helpful and low-key that I ended up making a purchase! I have nothing but good things to say about this dealership. Everyone was helpful and friendly and the purchase was completed very quickly, including all necessary paperwork for the DMV and my insurance company. I recommend them highly! More
I walked in first bunch of people standing around . I had to walk up to somebody to get service no introduction no welcoming awful customer service either they didn't take me serious because I'm a chic or t to walk up to somebody to get service no introduction no welcoming awful customer service either they didn't take me serious because I'm a chic or the guy was new and didn't know what he was doing . I waited I sat at a table he came back a couple of times instead of getting all of my info at once he left me sitting there to long and it seemed he was hiding something from me he obviouslyI wasn't trying to get me a deal or make a deal upset with the service went to keeler honda way more professional unreal. More
We wanted to look for Honda With V6 engine and would like to had the test drive and the reception told us that all the salesmen were busy and we had to wait around 20 minutes but after being waiting for 40 m to had the test drive and the reception told us that all the salesmen were busy and we had to wait around 20 minutes but after being waiting for 40 minutes no salesman willing to meet us. We know that Honda will sell by itself but this dealership has Very poor customer service. Never want to recommend this place to somebody else. More
Friendly and prompt service. Work was properly explained. I will continue to bring my Honda to this dealership. I feel confident they will provide proper care. I will continue to bring my Honda to this dealership. I feel confident they will provide proper care. More