Lia Honda Albany
Albany, NY
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Rob Dawes, Saleman to the Stars To put it lightly, Rob Dawes (my salesman) is a god amongst mortals. He was very helpful and should be sought out by everyone looking for a new Honda. To put it lightly, Rob Dawes (my salesman) is a god amongst mortals. He was very helpful and should be sought out by everyone looking for a new Honda. He can get you the best deal and will answer any questions you have. I look forward to working with him again someday and will enjoy my leased 2015 Honda Civic EX More
Like a Bridge Over Troubled Waters Buying a new car can be an overwhelming experience, with all the nuances of selecting the new car, understanding options, establishing a fair trade in Buying a new car can be an overwhelming experience, with all the nuances of selecting the new car, understanding options, establishing a fair trade in price for one's own car, and tending to all the details. In my recent experience, which made me the proud owner of a new 2015 Honda Fit, I found the staff at Lia Honda of Albany to be highly professional, competent and friendly in the way they do their business, understanding the needs of the customer and the stresses of the interaction. Special thanks go to the salesman Rob Dawes, who helped me through the experience. Lia is a great company to do business and I'm sure that the next time I'm in the market for a new car, Lia will be the first place I look. More
Purchases A year ago we purchased a CRV at Lia Honda. Rob Dawes was our sales person. Rob was great to work with and so helpful to us in making our vehicle se A year ago we purchased a CRV at Lia Honda. Rob Dawes was our sales person. Rob was great to work with and so helpful to us in making our vehicle selection decision. When it was time to replace our other vehicle last week we returned to Lia and asked for Rob Dawes to assist us again. We are very happy with our CRV and new Civic. Thank you Lia Honda and Rob Dawes for great customer service! More
Quick, Easy, and Efficient The title of the review basically says it all. Took less than a week to get everything taken care of, which included having the paperwork sent to Sout The title of the review basically says it all. Took less than a week to get everything taken care of, which included having the paperwork sent to South Carolina and back. They followed up with me to let me know as soon as everything was ready and if there was anything that I needed to take care of. I don't see myself buying a new car anytime soon, but I would go back if I was. More
2015 CRV Jay Birmboum was my sales person. He did an excellent job explaining all my options. The whole experience was positive. Even was another sales person Jay Birmboum was my sales person. He did an excellent job explaining all my options. The whole experience was positive. Even was another sales person who showed me how to operate all the new technology. He set up my phone . I definitely would recommend this dealership . More
Excellent, attentive, not pushy Was nearing the end of the miles on my current lease. Had a set budget. Rob Dawes made sure I got a fair deal and a great Honda! no haggling just stra Was nearing the end of the miles on my current lease. Had a set budget. Rob Dawes made sure I got a fair deal and a great Honda! no haggling just straight information. Love my Accord! Thank You Rob!! More
Lease upgrade made easy! Jalal Barat made my latest Lia Honda sales experience the best yet; he is a very friendly, knowledgeable and efficient salesperson. As an existing le Jalal Barat made my latest Lia Honda sales experience the best yet; he is a very friendly, knowledgeable and efficient salesperson. As an existing lessee of a 2013 Civic, he was able to secure an upgrade to the 2015 Civic at no out-of-pocket cost to me or additional monthly payment increase, aside from the required NYS DMV fees. This was, of course, following my wife and I credit-qualifying for the upgrade. I look forward to the next time I work with Mr. Barat to upgrade my vehicle; he has the nous to explain the technical aspects of leasing a vehicle in terms a layperson can easily grasp. I left the sales floor feeling secure that I had made the right choice to continue leasing through Lia Honda, given my specific mileage needs and vehicle wants. Jalal Barat made my lease upgrade at Lia Honda an A + experience! More
Purchase of my 2015 Honda Accord I recently purchased a new Honda Accord. I was assisted by your salesman Robert Dawes who was very professional and courteous. He really listened to I recently purchased a new Honda Accord. I was assisted by your salesman Robert Dawes who was very professional and courteous. He really listened to what I wanted and made sure that I got exactly what I wanted. He was fair and honest and I truly appreciate that in a salesperson. I really am very impressed with LIA Honda and Rob certainly gained my confidence in his knowledge and that he really was working with me and not against me. I want to say thank you for the outstanding service. The finance manager was excellent too! I will certainly do business again with LIA Honda. I love my new vehicle! More
Service As usual, the service I received for my 2013 Civic was quick and the service tech was great. I recommend Lia Honda's service highly. As usual, the service I received for my 2013 Civic was quick and the service tech was great. I recommend Lia Honda's service highly. More
Wonderful experience w/ Lia Honda Jalal Barat was my salesman and I can't say enough about his professionalism, knowledge, patience and friendliness!! He will be the reason I come back Jalal Barat was my salesman and I can't say enough about his professionalism, knowledge, patience and friendliness!! He will be the reason I come back to Albany Honda - it was a wonderful experience. The managers I met were also nice The only negative was the 75.00 doc processing fee - I think Honda makes enough of a profit on the sale and subsequent service - doesn't really need to gauge the customer with this fee More