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Lia Honda Albany

Albany, NY

Overview
Reviews
Vehicles
4.9
1,147 Reviews
Call Dealership (518) 641-1891
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1258 Central Ave

Albany, NY

12205

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Showing 1,147 reviews

October 10, 2023

I am always treated like a VIP at Lia Honda. Joe Calabucci was courteous and professional, and kept me apprised of the status of my service More

by lindatomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Calabucci
Report | Print
Oct 11, 2023 -

Lia Honda Albany responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Joe's attemtive service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

October 08, 2023

Brett at Lia was absolutely accommodating and highly professional. The process was smooth and pain free. I would highly recommend this dealership and Brett. Both made my experience a pleasant one. More

by Heyjude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Reihs Jr.
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Oct 10, 2023 -

Lia Honda Albany responded

Thanks for the awesome feedback! We're thrilled Brett provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Honda! We wish you all the best in your upcoming journeys, from everyone at Lia Honda!

October 07, 2023

I had a great experience with Lia Honda. Erin was my sales expert and got me into the exact car I wanted for the payment I was looking for. More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Burke
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Oct 10, 2023 -

Lia Honda Albany responded

Tim, thanks for taking a moment to give us the highlights of your dealership experience with Erin! We're delighted she was committed to your complete satisfaction. Congrats on the new Honda! Best wishes for pleasant travels in your future, from the whole team at Lia Honda!

October 06, 2023

Had oil change and tire rotation completed. Joe Wiley was my contact person. Joe was great from start to finish. Kept me informed and the job was completed in a timely manner. More

by Jami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
Oct 10, 2023 -

Lia Honda Albany responded

Thanks for letting us know how satisfied you were with Joe's assistance, Jami! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

October 06, 2023

Shawn Hugg was outstanding in helping with the repair of my vehicle and contacting the responsible party for payment. I will definitely choose Mr Hugg when I go to Lia. More

by rudn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hugg
Report | Print
Oct 10, 2023 -

Lia Honda Albany responded

Thanks for the kind review of Shawn! Shawn is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle during this experience. Thank you for choosing Lia Honda for your automotive needs!

October 04, 2023

very helpful clean fast easy to get an appointment friendly good service that’s all I got More

by morronk1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Logan
Report | Print
Oct 04, 2023 -

Lia Honda Albany responded

Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We thank you for your positive review and we hope to see you again the next time you are in need of automotive service!

October 04, 2023

Jay Birnbaum was very helpful in finding the vehicle I wanted, a red Honda CRV, More

by gascherer43
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominick Cubello, Jay Birnbaum
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Oct 06, 2023 -

Lia Honda Albany responded

Thanks for the awesome feedback! We're delighted Jay provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the red CR-V! We wish you all the best in your upcoming journeys, from everyone at Lia Honda!

October 02, 2023

Joe Wiley was very helpful and professional while my vehicle was in the service department. More

by aes317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wiley
Report | Print
Oct 02, 2023 -

Lia Honda Albany responded

Thanks for taking the time to review your service experience! We're happy Joe handled your visit with great care and diligence to get you safely back on the road. We hope you'll continue to choose Lia Honda for all your automotive needs!

September 28, 2023

Excellent customer service by Dominick Cubello Jr. I will definitely recommendingfor my family go to Lia Car Honda dealer More

by Nhut20428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Balthazard
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Oct 02, 2023 -

Lia Honda Albany responded

Terrific! Thanks so much for your thoughtful feedback. We're so pleased Dominick took the time to fully address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 27, 2023

Erin Burke was excellent to work with, especially upon our arrival to learn inventory was scarce. She was able to secure our desired vehicle quickly, finding it by searching upcoming deliveries. She answe More

by phunter5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Shields, Khalil Rasouly, Erin Burke
Report | Print
Sep 27, 2023 -

Lia Honda Albany responded

Thanks so much for this stellar review of Erin and Brendan! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to make sure your transaction was smooth and accommodating. Congratulations! Best wishes for amazing travels in your first Honda!

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