
Lia Honda Albany
Albany, NY
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I bought my 2014 Honda Crosstour at this dealership in 2016. They have been taking care of my service needs since. I have never been disappointed! Recently, I got a nail in the sidewall of my tire. I 2016. They have been taking care of my service needs since. I have never been disappointed! Recently, I got a nail in the sidewall of my tire. I called Lia Honda, and Steve Smith, my service advisor, let me know they had a tire that matched what I had on the car. He was able to get me in and out in an hour. Steve also let me know, that since I had bought the original tire being replaced at Lia Honda, he saw that I had the hazard warranty on the tire and I didn't have to pay for the replacement tire! What had been a bad day was suddenly much better. Thank you Steve, and the Lia Honda team. More
Great experience! Would shop here again (but hopefully not for a while, heard Hondas last forever!)….meanwhile, I will recommend Lia Honda in Albany to others. Would shop here again (but hopefully not for a while, heard Hondas last forever!)….meanwhile, I will recommend Lia Honda in Albany to others. More
While the service was generally good and I was comfortable during the three hours I had to wait, I was frustrated with the cause of the problem (a car repair shop used a non-Honda light bulb when comfortable during the three hours I had to wait, I was frustrated with the cause of the problem (a car repair shop used a non-Honda light bulb when rerpairing my car after an accident) and I received 2 calls from Lia after the work they did was dfone claiming my credit card payment didn't go through when I was able to find that it had on my on-line account with the credit card company. More
Great staff. Always trying to please and work with me. Been going here for years! Shawn Hugh in service was fantastic! Always trying to please and work with me. Been going here for years! Shawn Hugh in service was fantastic! More
Lia Honda Albany has consistently provided excellent service for our many years of doing business with them. We recently leased a new 2025 Honda EX-L and would like to specifically thank Rob Dawes (Sale service for our many years of doing business with them. We recently leased a new 2025 Honda EX-L and would like to specifically thank Rob Dawes (Sales) and Bob Martino (Finance). Your complete, consistent, professional, friendly service is much appreciated. We will be back whenever the need arises. Thank you!! More
Working with Breanna Hanson at Lia Honda was a truly pleasant experience. She was very knowledgeable about the vehicle that I was interested in and took the time to understand what my needs were. High pleasant experience. She was very knowledgeable about the vehicle that I was interested in and took the time to understand what my needs were. High recommend! More